IT Support Engineer - Billerica, MA, United States - Merge IT

Merge IT Billerica, MA, United States

3 weeks ago

Temporary

Description

Our enterprise-level client is seeking to add an IT Support Engineer to the team in Billerica, MA.

Please see below for full details-*Job Notes:
-6+ month contract / extendable and perm possible with good performance.

ASAP start date
Onsite in Billerica, MA
Hours: 8am 5pm (Mon
Friday)Drug & Background required. *Main Responsibilities:
Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Document and reports on work completed to ensure compliance with Company and Customer Procedures.
Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.

Provide customer service to internal and external customers to ensure consistent experience. *The Ideal Candidate:

Able to follow instructions and procedures
Proven experience in IT Desktop Service environment.
Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
Demonstrates an organized approach to work.
Demonstrates customer service abilities
Routine administrative skills
Good interpersonal skills, basic literacy and numeracy skills
Demonstrates awareness of health and safety at work. _*Why Choose Merge IT?*_ We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.). We would love to connect with you Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks.

Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter or paste this link into your browser:
Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Nothing in this job posting guarantees employment.

Job Type:

Contract Pay:
$ $22.00 per hour

Work Location:
In person

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