Customer Service Advocate - Bartow, United States - Spherion

Spherion Bartow, United States

4 weeks ago

Description

Spherion Staffing in Lakeland has partnered with a local manufacturing and distribution facility who is looking to add a customer service advocate to their growing team.

Highlights:

1st Shift Monday - Friday
Competitive pay

Responsibilities:

Maintain a "People-First" attitude.
Responsible to maintain client communication and ensure client satisfaction.
Build relationships with customers supporting.
Work with customers to resolve issues and problem solve at all times.
High levels of calls handled daily with additional communication via email or chat.
Work with carriers to complete dock searches for missing product.
Check inventory availability.
Troubleshoot product issues and order parts as needed for customers.`

Working hours: 8:00 AM - 5:00 PM

Skills:

Analytical thinking and problem solving
Excellent communication skills
Self management and motivation
Adaptable and able to multitask

Education:
High School

Experience:

1-4 years

Qualifications:

High School Diploma/GED
5+ years of customer service phone experience
Intermediate knowledge of MS Office to include Outlook, Word, and Excel
Cabinetry experience is a plus

Click to Apply

We offer weekly Open Interviews on:
Click to Apply

We offer weekly Open Interviews on:
Tuesdays & Thursdays 9am - 12pm

Cant make it during those times or you want to skip the wait....Text us today at to schedule an interview

We are located at:

1925 East Edgewood Drive
Suite 102
Lakeland, Florida 33803

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Maintain a "People-First" attitude.
Responsible to maintain client communication and ensure client satisfaction.
Build relationships with customers supporting.
Work with customers to resolve issues and problem solve at all times.
High levels of calls handled daily with additional communication via email or chat.
Work with carriers to complete dock searches for missing product.
Check inventory availability.
Troubleshoot product issues and order parts as needed for customers.`

experience

1-4 years

skills

Analytical thinking and problem solving
Excellent communication skills
Self management and motivation
Adaptable and able to multitask

qualifications

High School Diploma/GED 5+ years of customer service phone experience
Intermediate knowledge of MS Office to include Outlook, Word, and Excel
Cabinetry experience is a plus

education

High School

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