- Maintain a "People-First" attitude.
- Responsible to maintain client communication and ensure client satisfaction.
- Build relationships with customers supporting.
- Work with customers to resolve issues and problem solve at all times.
- High levels of calls handled daily with additional communication via email or chat.
- Work with carriers to complete dock searches for missing product.
- Check inventory availability.
- Troubleshoot product issues and order parts as needed for customers.`
- Analytical thinking and problem solving
- Excellent communication skills
- Self management and motivation
- Adaptable and able to multitask
- High School Diploma/GED
- 5+ years of customer service phone experience
- Intermediate knowledge of MS Office to include Outlook, Word, and Excel
- Cabinetry experience is a plus
- Maintain a "People-First" attitude.
- Responsible to maintain client communication and ensure client satisfaction.
- Build relationships with customers supporting.
- Work with customers to resolve issues and problem solve at all times.
- High levels of calls handled daily with additional communication via email or chat.
- Work with carriers to complete dock searches for missing product.
- Check inventory availability.
- Troubleshoot product issues and order parts as needed for customers.`
- Analytical thinking and problem solving
- Excellent communication skills
- Self management and motivation
- Adaptable and able to multitask
- High School Diploma/GED 5+ years of customer service phone experience
- Intermediate knowledge of MS Office to include Outlook, Word, and Excel
- Cabinetry experience is a plus
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Customer Service Advocate - Bartow, United States - Spherion
Description
Spherion Staffing in Lakeland has partnered with a local manufacturing and distribution facility who is looking to add a customer service advocate to their growing team.
1st Shift Monday - Friday
Competitive pay
Responsibilities:
Skills:
Education:
High School
Experience:
1-4 years
Qualifications:
We offer weekly Open Interviews on:
Tuesdays 1pm-3pm
Thursdays 9am - 12pm
Cant make it during those times or you want to skip the wait....Text us today at to schedule an interview
We are located at:
1925 East Edgewood Drive
Suite 102
Lakeland, Florida 33803
Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.
If you require a reasonable accommodation to make your application or interview experience a great one, please contactPay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities1-4 years
skills
High School