Service Desk Analyst - Malvern, PA

Help Desk Analyst provides support to end users for computer, application, system, device, access and hardware issues. · ...

The Service Desk Analyst will provide end-to-end ownership of user calls and incidents in the ITSM System (ServiceNow), supporting Windows 11 upgrade calls and providing communication with stakeholders during incident response. · Provide request fulfillment for Service Requests a ...

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow). · ...

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, · ...

The Help Desk/Desktop Support Analyst will provide comprehensive technical support to faculty, staff and students ensuring smooth operation of IT systems and devices. · Deliver prompt and attentive deskside and helpdesk support to users resolving technical issues efficiently. · ...

Primary responsibility is to provide first level telephone support and problem resolution for all Credit Union users of computer applications, hardware, peripherals and networks. · ...

The primary responsibility is to provide first-level telephone support and problem resolution for all Credit Union users of computer applications, hardware, peripherals, and networks. · ...

We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, · and peripherals within ...

We are looking for a skilled Help Desk Analyst II to join our team in King of Prussia.In this contract-to-permanent position you will provide technical support for end users. · ...

Do you want to learn about one of the nation's fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about and work with the state of Pennsylvania's Medical Marijuana program. · ...

+Job summary · +Provide technical assistance, support, and advice to end users for hardware, software, and systems. · +Investigate and resolve computer software and hardware problems of users.Follow quality standards and displays strong customer service skills. · ...

We are hiring for a full-time hybrid position (remote and in the office), working 40 hours per week. · Diagnose caller issues received through the Medical Marijuana Help Desk phone line. · Using a knowledgebase and other resources, offer solutions or recommended next steps. · ...

Do you want to learn about one of the nation's fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about, and work with the state of Pennsylvania's Medical Marijuana program. · ...

A respected defense industry organization is conducting a confidential search for an IT Help Desk Analyst to provide first-line technical support in a fast-paced, high-volume environment. · ...

The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins resets and assistance getting through applications escalating tickets to tier two when necessary. · ...

We need exceptionally capable people for this role for our client. · Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformStrong customer service ski ...

We are looking for a dedicated help desk analyst to provide efficient technical support to employees in windows-based environment. · ...

Provide technical assistance, support, and advice to end users for hardware, software, and systems. · ...

Provide technical assistance, support and advice to end users for hardware software and systems. · ...

Job Title: · Tier 1 Help Desk Technician · This position offers an exciting opportunity to grow and advance in the dynamic field of information technology. · As a Tier 1 Help Desk Technician at Whole Technology Co., you will play a crucial role in providing technical support and ...