Service Desk Analyst - Exton

The primary responsibility is to provide first-level telephone support and problem resolution for all Credit Union users of computer applications, hardware, peripherals, and networks. · ...

Help Desk Analyst provides support to end users for computer, application, system, device, access and hardware issues. · ...

The Service Desk Analyst will provide end-to-end ownership of user calls and incidents in the ITSM System (ServiceNow), supporting Windows 11 upgrade calls and providing communication with stakeholders during incident response. · Provide request fulfillment for Service Requests a ...

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow). · ...

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, · ...

+Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow). · ...

We are looking for a dedicated help desk analyst to provide efficient technical support to employees in windows-based environment. · ...

The Help Desk Analyst analyzes and troubleshoots computer support problems applying an understanding of computer software hardware products services to resolve user problems. · ...

The Help Desk/Desktop Support Analyst will provide comprehensive technical support to faculty, staff and students ensuring smooth operation of IT systems and devices. · Deliver prompt and attentive deskside and helpdesk support to users resolving technical issues efficiently. · ...

Do you want to learn about one of the nation's fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about and work with the state of Pennsylvania's Medical Marijuana program. · ...

The municipality client is hiring an on-site Help Desk Analyst to support their team in Philadelphia. · Perform network solutions within Windows 10 involving Active Directory. · Note cases in GroupLink's eHelpdesk platform along with Genesys Cloud contact center application syste ...

The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins resets and assistance getting through applications escalating tickets to tier two when necessary. · ...

We are hiring for a full-time hybrid position (remote and in the office), working 40 hours per week. · Diagnose caller issues received through the Medical Marijuana Help Desk phone line. · Using a knowledgebase and other resources, offer solutions or recommended next steps. · ...

We need exceptionally capable people for this role for our client. · Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformStrong customer service ski ...

We are hiring an On-site Help Desk Analyst. · The ideal candidate should have at least two years' experience working in a single point contact help desk environment.Perform network solutions within Windows involving Active Directory. · Taking notes service calls cases GroupLink e ...

+Job summary · +Provide technical assistance, support, and advice to end users for hardware, software, and systems. · +Investigate and resolve computer software and hardware problems of users.Follow quality standards and displays strong customer service skills. · ...

Do you want to learn about one of the nation's fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about, and work with the state of Pennsylvania's Medical Marijuana program. · ...

Provide technical assistance, support and advice to end users for hardware software and systems. · ...

A respected defense industry organization is conducting a confidential search for an IT Help Desk Analyst to provide first-line technical support in a fast-paced, high-volume environment. · ...

This is a Service Desk Analyst role in Wyomissing, PA that requires providing exceptional customer service and utilizing knowledge bases to research and resolve incidents. · ...