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    Operations Specialist - Dallas, United States - L.I. Inc

    L.I. Inc
    L.I. Inc Dallas, United States

    3 weeks ago

    Default job background
    Description
    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free.

    Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips.

    Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

    We are looking for Operations Specialists to join our team. In this role, you'll help support our daily operations including deploying and retrieving our fleet of shared electric vehicles. This is an exciting role where you will wear many 'helmets' to support the Lime team.

    What you'll do:
    Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
    Interact with the local community to retrieve vehicles critically assessing risk to not compromise safety and occasionally using de escalation skills
    Address and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreements
    Maintain communication with the team including peers, shift lead, and manager
    Participate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehicles
    Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed
    Perform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flow
    Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requests
    Detect and report uncommon situations related to on the ground service and product
    Occasionally assist customers in field by providing support related to Lime vehicles
    Follow established safety procedures to ensure Lime riders are on the safest vehicles
    May operate a pallet jack or push cart on an as needed basis
    Additional job related tasks as assigned

    About you:
    Must be at least 21 years of age with a valid driver license and good driving record
    Experience in a similar position with knowledge of the local geography
    Ability to drive large vans and work outdoors in all weather conditions
    Ability to lift up to 65lbs / 35 kg on a frequent basis required
    Knowledge of cell phone applications. iOS experience preferred
    Ability to work various shifts including evenings and weekends
    Experience safely operating a pallet jack or push cart
    Strong problem-solving skills, with the ability to perform quick and efficient repairs
    Self-motivated and the ability to work independently with minimal supervision
    Strong organizational skills with the ability to manage daily tasks
    A safety-oriented mindset, capable of conducting rigorous quality checks
    Excellent communication skills with the ability to interact with team members, riders, and city officials

    *Disclaimer:


    To ensure the safety of our drivers Dual-Facing AI Dash Cams that record the road and inside the cab have been installed in our vehicles.

    As a requirement of this position, a waiver accepting acknowledgment of the Dash Cam in Lime's vehicle must be signed.

    This is a contracted position that will be hired, managed, and compensated through a third-party employer.

    By submitting information through this posting, the applicant agrees that Lime may forward all submitted information to the applicable third-party employer, and the third-party employer may contact the applicant regarding the role.

    The hourly rate for this position is $18.50. This position is not eligible for benefits through Lime as this is a contract position.
    #LI-DNI
    If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
    Lime is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more.

    That's why we're dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.

    #J-18808-Ljbffr
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