Telephone Exchange and Back Office-3" - Savoy, IL, United States - Horizon Group
Description
As a company specializing in VW, Audi, and Skoda in Ulm-Söflingen, we have been serving our customers for over 65 years.
Whether it's purchasing a vehicle or using our workshop services for Volkswagen, Audi, and Skoda, we are the competent contact in Ulm.
Friendly service and optimal support are particularly important to us. We see this as the basis for our successful customer relationships. Our team is highly motivated and always well-trained. This is of utmost importance to us.We are currently looking for reinforcements for our telephone center and back office.
Commercial Employee (m/f/d)
Your tasks include:
As the first point of contact in our telephone center, you are THE voice to the outside world. You joyfully answer incoming calls and provide service-oriented responses to the wishes and concerns of our customers. You also handle general office tasks and coordinate vehicle transfers.
Your qualifications:
- You ideally have experience in customer service
- You enjoy interacting with customers and your smile can be heard over the phone
- You have excellent communication skills and empathy
- You have a structured, goaloriented work style with organizational talent
- You have solid MS Office skills
What we offer:
- Responsible and varied tasks
- A familial work environment in a dynamic, motivated team
- Continuous, practical training opportunities
- Competitive compensation
- Company pension plan, occupational pension, supplementary health insurance, and attractive employee benefits
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