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    Manager, Quality Assurance - Orlando, United States - NavitsPartners

    NavitsPartners
    NavitsPartners Orlando, United States

    3 weeks ago

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    Description
    Job Description

    Job Description

    Manager, Quality Assurance

    General Characteristics:


    Responsible for managing the definition, implementation and integration of quality principles and quality processes into the design and development of software and IT processes.

    Ensures that quality methods and procedures are executed.
    Ensures that products, applications, and systems follow established quality standards, and meet customer requirements.

    Analyzes best-in-class processes, establishes customer satisfaction metrics, understands the interaction and relationship of business operations and operating systems and network processes.

    Champions the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs and team building activities.

    Responsible for researching, developing and implementing testing methods and procedures.
    Ensures that products meet the highest quality standards. Monitors and reports on defects.

    Dimensions Education:
    Bachelor's Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience.

    Experience:
    A minimum of 7 years of systems development and business experience.
    Experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization.
    Requires prior management, supervisory or team leader experience.

    Breadth:
    Middle level management in quality assurance functions.
    Works under general direction of senior level management. Typically manages and mentors' supervisors, project leaders and/or technical staff. Acts as a project leader and a subject matter expert on multiple and complex projects.

    Frequently reports to an IT Chief Operating Officer, Operating Unit IT Executive, Departmental IT Executive or Director, Systems and Programming.

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