- Screen patients for eligibility of State and Federal programs
- Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance
- Initiate the application process when possible
- Advise patients of the appropriate assistance program(s) to best suit their individual needs
- Provide detailed instructions to patients regarding securing all available program benefits
- Advise patients of program time limitations and ensure that all deadlines are met
- Complete all necessary steps in locating patients and involving the outside field staff when necessary
- Obtain all necessary information from patients upon the initial contact when possible
- Record thorough and accurate documentation on patient accounts in the CUBS system
- All documentation in the CUBS system should be clear and concise
- Maintain a positive relationship with patients throughout the entire application process
- Assess the status and progress of applications
- Contact government agencies when necessary
- Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a programand billing information is obtained
- Other duties as assigned or required by client contract
- Maintain good working relationships with State and Federal agencies
- Resolve accounts in a timely manner
- Meet daily productivity goals and objectives as assigned by management
- Maintain confidentiality of account information at all times
- Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
- Maintain awareness of and actively participate in the Corporate Compliance Program
- Maintain a neat and orderly workstation
- Assist with other projects as assigned by management
- High school diploma or equivalent is required
- Prefer previous customer service/call center experience
- Prefer previous experience with medical coding or billing
- Proficient PC knowledge and the ability to type 30-40 wpm
- Ability to effectively work and communicate with coworkers, patients, and outside agencies
- Ability to present oneself in a courteous and professional manner at all times
- Ability to stay on task with little or no management supervision
- Demonstrate initiative and creativity in fulfilling job responsibilities
- Excellent organization skills
- Ability to prioritize multiple tasks in a busy work environment
- Reliability of task completion and follow-up
- Must be able to sit for extended periods of time
- For Remote Work from Home - must have a quiet, private area to perform work
-
Patient Advocate Specialist
3 weeks ago
First Source LLC Baton Rouge, United StatesPatient Advocate Specialist · FULL Time, Entry Level - GREAT way to get hands on experience · Plenty of opportunities for growth within · Location: REMOTE · Hours: Monday-Friday 10:00AM to 6:30PM Eastern time · The goal of the Patient Advocate Specialist is to successfully r ...
-
Customer Success Manager
4 weeks ago
hubley Baton Rouge, United StatesCalling all internal communications specialists, newsletter creators, and intranet managers: · The Customer Success Manager (CSM) position is a blend between Project and Product Implementation Managers and serves as our clients' primary advocate. CSM's must be well organized, hav ...
-
Travel Nurse RN
2 weeks ago
Planet Healthcare Baton Rouge, LA, United StatesPlanet Healthcare is seeking a travel nurse RN Home Health for a travel nursing job in Baton Rouge, Louisiana. · Job Description & Requirements · Specialty: Home Health · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 hours · Employmen ...
-
HR Recruiter/Onboarding Specialist
1 day ago
Capital City Press Baton Rouge, United StatesJob Description · Job Description Position: HR Recruiter/Onboarding Specialist · Location: Baton Rouge, LA · The Advocate/Georges Media Group is seeking a Human Resources Coordinator to join our team. We are looking for someone who is creative, independent, and pays strong attent ...
-
Care Manager Senior
1 week ago
Magellan Health Baton Rouge, United StatesAuthorizes and reviews utilization of autism services, including Applied Behavioral Analysis (ABA). Collects and analyzes utilization data. Assists with shaping of ABA services and assures coordination with other services providers such as medical, speech, occupational therapy, p ...
-
Care Manager Senior
1 week ago
Magellan Health Baton Rouge, United StatesAuthorizes and reviews utilization of autism services, including Applied Behavioral Analysis (ABA). Collects and analyzes utilization data. Assists with shaping of ABA services and assures coordination with other services providers such as medical, speech, occupational therapy, p ...
-
Child Life Specialist
3 weeks ago
Franciscan Missionaries of Our Lady Health System Baton Rouge, United StatesJob Description · Promotes and maintains the delivery of quality social services for patients and their families and acts as an advocate for hospitalized children and adolescents in an effort to promote high quality patient health and wellness. The Child Life Specialist markets ...
-
Referral Coordinator
4 weeks ago
Open Health Care Clinic Baton Rouge, United StatesJob Description · Job DescriptionJob Purpose: · The Referral Coordinator requires direct patient communication, critical thinking and problem solving. The position works closely with the clinical staff and outside agencies to ensure timely processing, tracking and follow-up of e ...
-
APTIM Baton Rouge, United StatesJob Overview · APTIM is looking for a motivated and experienced Marketing & Event Specialist to join the Entergy Louisiana's Entergy Solutions Program. Reporting to the Marketing Manager, this role will be responsible for crafting, reviewing, and executing on-message program com ...
-
Business Development Representative
2 weeks ago
Capital City Press Baton Rouge, United StatesJob Description · Job DescriptionJob Title: Business Development Representative (Digital Marketing) · Job Summary: · We are seeking a highly motivated and results-oriented Business Development Representative with expertise in digital marketing strategies. The ideal candidate will ...
-
Director Nursing 4
2 weeks ago
Franciscan Missionaries of Our Lady Health System Baton Rouge, United StatesJob Description · Job Title: Director Nursing 4 · Job Summary:Supervises and coordinates patient care services of one or more nursing units on a 24-hour basis. The Dir, Nursing ensures that physicians' orders are followed; ensures that patient conditions and progress are accurate ...
-
Care Manager Senior
2 days ago
Remote Services Inc. Baton Rouge, United StatesThis is a remote position in Louisiana and candidates must reside in Louisiana. · Authorizes and reviews utilization of autism services, including Applied Behavioral Analysis (ABA). Collects and analyzes utilization data. Assists with shaping of ABA services and assures coordina ...
-
Director Nursing
2 weeks ago
Franciscan Missionaries of Our Lady Health System Baton Rouge, United StatesJob Description · Job Summary: Supervises and coordinates patient care services of the rehabilitation unit on a 24-hour basis. The Dir, Nursing ensures that physicians orders are followed; ensures that patient conditions and progress are accurately reported; ensures that patient ...
-
Career Pathway Coordinator
2 weeks ago
State of Louisiana Baton Rouge, United StatesLocation: · Region 1: New Orleans · Region 4: Lafayette, Louisiana (Must live in a 50-mile radius) · SUBR's Department of Rehabilitation, Disability Studies, and Counseling is partnering with the Louisiana Rehabilitation Services (LRS) to create new pathways for individuals with ...
-
Louisiana State University Baton Rouge, United StatesAll Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). · If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the appli ...
-
Career Pathway Coordinator
1 week ago
Louisiana Department of State Civil Service Baton Rouge, United StatesCareer Pathway Coordinator (CPC) · Print ) · Career Pathway Coordinator (CPC) · Salary · $44, $52,500.00 Annually · Location · Baton Rouge, LA · Job Type · Unclassified · Job Number · 186237 · Department · Southern University-Baton Rouge · Opening Date · 11/08/2023 · Description ...
-
Travel Nurse RN
2 weeks ago
Planet Healthcare Baton Rouge, United StatesJob Description · Planet Healthcare is seeking a travel nurse RN Home Health for a travel nursing job in Baton Rouge, Louisiana. · Job Description & RequirementsSpecialty: Home Health · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 ho ...
-
Travel Nurse RN
2 weeks ago
Planet Healthcare Baton Rouge, LA, United StatesPlanet Healthcare is seeking a travel nurse RN Home Health for a travel nursing job in Baton Rouge, Louisiana. · Job Description & Requirements · Specialty: Home Health · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 hours · Employmen ...
-
Referral Coordinator
4 weeks ago
Open Health Care Clinic Baton Rouge, United StatesJob Description · Job DescriptionJob Purpose: · The Referral Care Coordinator requires direct patient communication, critical thinking and problem solving. The position works closely with the clinical staff and outside agencies to ensure timely processing, tracking and follow-up ...
-
Case Manager
3 weeks ago
Mindoula Health Inc Baton Rouge, United StatesOur team is seeking Case Managers to work with us in New Orleans, Baton Rouge, Shreveport Louisiana and surrounding cities. This position requires some local travel in these cities, therefore requires residence in LA. Case Managers are one of Mindoula's key front-line roles in de ...
Patient Advocate Specialist - Baton Rouge, United States - First Source LLC
Description
Patient Advocate Specialist
FULL Time, Entry Level - GREAT way to get hands on experience
Plenty of opportunities for growth within
Location: REMOTE
Hours: Monday-Friday 8:00AM to 4:30PM central time with rotation weekends
The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.
Essential Duties and Responsibilities:
Additional Duties and Responsibilities:
Educational/Vocational/Previous Experience Recommendations:
Working Conditions:
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC