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Riceboro

    Logistics Coordinator - Riceboro, United States - SNF Holding Company

    SNF Holding Company
    SNF Holding Company Riceboro, United States

    3 weeks ago

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    Description

    SUMMARY:

    The Logistics Coordinator - Bulk Dispatch is responsible for the planning and execution of SNF's logistics orders to dispatch and manage liquid and dry bulk shipments; Coordinate and oversee the scheduling logistics inbound and outbound plant deliveries, pickups, and customer orders; Provide exceptional customer service delivering the right plant, at the right time, to the right place while working with All SNF business units-- Polydyne/Municipal, Industrial Water Treatment, Mining, Oil and Gas.

    RESPONSIBILITIES:

    • Create shipment tenders and documents using SNF's ERP system and monitor shipments to various locations across North America.
    • Work closely with Customer Service, Purchasing, Product Management and Demand and Inventory Planning to ensure the order is shipped with correct delivery requirements and brought into the plant in a manner that meets the expectations of the receiving team.
    • Choose the best carrier based on rates and service levels, then dispatch customer orders for shipment.
    • Work with plant production, planning, and shipping departments to confirm freight is ready for shipment and loaded in a timely manner.
    • Work with Scale House to ensure trailers have the latest information to ensure they are within their GVWR and involved in the management of trailer yards; daily yard checks for trailers to ensure trailer is on-site.
    • Communicate with the planning and customer service team regarding issues with the carrier to avoid mishandled shipments and set standards for future shipments.
    • Assist in correcting in-transit issues by providing disposition, requesting re-consignment, creating new shipping documents, etc.
    • Expedite critically needed shipments.
    • Assist in carrier rate management through updating new rate schedules and requesting quotes for new shipping locations.
    • Develop and foster relationships with vendors and co-workers.
    • Provide backup to other Logistics coordinators as required.
    • Address customer delivery inquiries, concerns, and complaints in a timely and professional manner.
    • Monitor customer feedback and satisfaction levels to identify areas for improvement and implement corrective actions.

    Requirements

    • A High School diploma is required. College Degree is strongly preferred, preferably in Logistics or other Business disciplines.
    • 3 to 5 years of carrier management or dispatching experience is preferred.
    • Knowledge and experience in multi-modal logistics - bulk truck, bulk rail, van, flatbed, LTL, and intermodal transportation preferred.
    • General Computer Proficiency required with experience in ERP and MS Office software applications including MS Word and MS Excel.
    • Work well under pressure in a team environment or individually.
    • Customer Focused; Problem Solving; Detail Oriented; Sense of Urgency; Conflict Management.
    • Communicate effectively both verbally and in writing.
    • Ability to effectively manage multiple priorities in a fast-paced environment.
    • Must be able to quickly adapt to unpredictable changes in processes that allow SNF to remain innovative and competitive.

    BENEFITS:

    • Competitive Salary
    • Medical Benefits
    • Dental Benefits
    • Vision Benefits
    • Flexible Spending Accounts
    • 401(k) Savings Plan
    • Vacation Days
    • Incidental Days
    • Paid Holidays
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Tuition Reimbursement
    • Employee Development & Training

    *LI-SNF

    #MON-SNF

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