- Supervise and lead a team of employees, including hiring, training, scheduling, and evaluating performance.
- Create and maintain a positive work environment, fostering teamwork, motivation, and employee development.
- Monitor and analyze sales performance, implementing strategies to achieve sales goals and increase profitability.
- Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively.
- Ensure the store is visually appealing and properly merchandised to attract customers and drive sales.
- Provide exceptional customer service by resolving customer complaints or issues promptly and effectively.
- Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols.
- Develop and implement marketing strategies to attract new customers and retain existing ones.
- Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement.
- Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.
- High school diploma or equivalent. A bachelor's degree in business administration or a related field is preferred.
- Proven experience in a retail management role, preferably in a similar industry.
- Strong knowledge of retail operations, including sales, inventory management, merchandising, and customer service.
- Knowledge of Shopify (or similar) POS preferred.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
- Social media and content creation experience is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Excellent problem-solving and decision-making abilities.
- Ability to lift heavy objects and stand for extended periods.
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Candle Company Retail Manager - Charleston, United States - Allora Solutions Group
Description
Job Description
Job DescriptionRetail Manager
The store manager plays a vital role in overseeing the daily operations of a retail store, ensuring that it runs smoothly and efficiently. This position requires strong leadership skills, excellent customer service abilities, and a deep understanding of sales and merchandising strategies.
As a store manager, you will be responsible for overseeing a team of employees, maintaining inventory levels, driving sales, and ensuring a positive shopping experience for customers.
Responsibilities
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