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    Candle Company Retail Manager - Charleston, United States - Allora Solutions Group

    Allora Solutions Group
    Allora Solutions Group Charleston, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Retail Manager

    This job is perfect for someone who is not looking for a 9:00-5:00. This position requires about 35 hours a week for a full-time salary. Monday through Friday from 10:00-4:00 with some Saturdays and evenings.


    The store manager plays a vital role in overseeing the daily operations of a retail store, ensuring that it runs smoothly and efficiently. This position requires strong leadership skills, excellent customer service abilities, and a deep understanding of sales and merchandising strategies.

    As a store manager, you will be responsible for overseeing a team of employees, maintaining inventory levels, driving sales, and ensuring a positive shopping experience for customers.


    Responsibilities
    • Supervise and lead a team of employees, including hiring, training, scheduling, and evaluating performance.
    • Create and maintain a positive work environment, fostering teamwork, motivation, and employee development.
    • Monitor and analyze sales performance, implementing strategies to achieve sales goals and increase profitability.
    • Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively.
    • Ensure the store is visually appealing and properly merchandised to attract customers and drive sales.
    • Provide exceptional customer service by resolving customer complaints or issues promptly and effectively.
    • Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols.
    • Develop and implement marketing strategies to attract new customers and retain existing ones.
    • Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement.
    • Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.
    Requirements and skills
    • High school diploma or equivalent. A bachelor's degree in business administration or a related field is preferred.
    • Proven experience in a retail management role, preferably in a similar industry.
    • Strong knowledge of retail operations, including sales, inventory management, merchandising, and customer service.
    • Knowledge of Shopify (or similar) POS preferred.
    • Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
    • Social media and content creation experience is a plus.
    • Ability to work flexible hours, including evenings, weekends, and holidays.
    • Excellent problem-solving and decision-making abilities.
    • Ability to lift heavy objects and stand for extended periods.
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