Case Manager - Jamaica, United States - Westhab Inc.

Westhab Inc. Jamaica, United States

1 week ago

Description

Job Description

JOB DESCRIPTION

JOB TITLE: CASE MANAGER

FLSA: NON-EXEMPT

DIVISION: SERVICES

REPORTS TO: CASE MANAGER SUPERVISOR

LOCATION: QUEENS, NY

SALARY: $40,000 TO $45,000 annual

SUMMARY:

The Case Manager assesses clients' needs, plans a course of action, links clients to services, and monitors progress for a 200+ bed men's homeless shelter. S/he must ensure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccinations is required.

DUTIES & RESPONSIBILITIES:

Conduct intake and assessment process to orient the client to the program and develop individual service plan reflecting assessment needs and goals.
Meet weekly with clients to assist with the achievement of individual service plan goals.
Coordinate services with the Housing Specialist, other staff, and external partners
Provide advocacy for individual clients around entitlements and services.
Provide crisis intervention, and aggressive and supportive counseling to strengthen clients' ability to make appropriate life decisions.
Document case management activities following agency and funding source guidelines and procedures.
Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
Achieve monthly placement quota, as assigned.
Facilitate workshops, and groups and escort clients as applicable.
Attend staff meetings and trainings to enhance skills that are related to job function.
Must be able to work flexible, alternate schedules which may include evening and weekend shifts.
Perform other related duties.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

MSW preferred. Bachelor's Degree in Social Work or Human Services Field with 5 years of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual is a plus. Strong relationship-building skills are required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multi-task and follow up on a timely basis. Strong PC skills required including Word and Excel.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Monday - Friday
9:00 AM to 5:00 PM

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