- Provide outstanding customer service via phone, email, and live chat, addressing inquiries, resolving issues, and offering product recommendations.
- Assist customers in navigating the website, locating products, and placing orders.
- Handle customer complaints and concerns, striving to achieve satisfactory resolutions in a timely manner.
- Process returns, exchanges, and refunds according to company policies and procedures.
- Stay up-to-date on product knowledge and promotions to effectively assist customers.
- Collaborate with other departments, such as shipping and inventory, to ensure timely order fulfillment.
- Previous experience in customer service, call center, or related role.
- Excellent verbal and written communication skills.
- Friendly and professional demeanor.
- Strong computer skills and experience with CRM software or similar systems.
- Passion for pets and knowledge of pet care products is a plus.
- Competitive hourly salary commensurate with experience.
- Comprehensive benefits package including medical, 401(k), and paid time off.
- Positive and supportive work environment.
- Flexible remote work schedule.
- Employee discounts on pet supplies and products.
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IT Service Desk Specialist
1 week ago
1st Century Bank Los Angeles, United States1st Century Bank, a division of MidFirst Bank, is a full service bank with a vision of unparalleled client service in Los Angeles. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exce ...
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Patient Services Specialist
1 week ago
Covenant Surgical Partners Los Angeles, United StatesDe La Pena Eye Group, a Covenant Physician Partner, is looking for a Fulltime Patient Services Specialist to join our busy and growing team in Los Angeles, CA. · Please note the pay range for this position is **$18-$22/hr**. · **About the Opportunity** · Working **Monday through ...
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Resident Services Specialist
2 days ago
ES Ring Los Angeles, United StatesE&S Ring is a leading residential property management company with apartment communities located in some of the most desired neighborhoods across California. In addition to having our communities strategically positioned in the heart of these neighborhoods, we also have a long-st ...
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On-site Service Specialist
1 week ago
Atriyo LLC Los Angeles, United States**Hi,** · **Role: On-Site Service Specialist** · **Job Type: Temp to Engage** · **Shift: 9:00am to 6:00 pm (Mon · - Fri)** · **Rate: $21/hr** · **Location: Century Park Suite 2300, Los Angeles, CA 90067** · **parking is available.** · **Summary** · Temp to Engage Must be vaccinat ...
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On-site Service Specialist
1 week ago
Vminds Technologies Inc Los Angeles, United StatesSummary · Manager's Job Description: $21/hr Temp to Engage Must be vaccinated and show proof. · Looking for someone with an an open mind to learning systems and being trained, and able to work as a team. · On a daily basis They will be responsible for setting up conference rooms, ...
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Mortgage Servicing Specialist
1 week ago
Royal Business Bank Los Angeles, United States**JOB SUMMARY** · **DUTIES** · - Perform mortgage loan portfolio servicing from new loan booking, processing transactions for mortgage loans, tracking insurance, property tax and rate changes through the life of the loan; · - Coordinate daily activities and functions of loan serv ...
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Broker Services Specialist Ii
2 days ago
L.A. Care Health Plan Los Angeles, United StatesBroker Services Specialist II · **Job Category**:Administrative, HR, Business Professionals**Department**:Product Sales**Location**:Los Angeles, CA, US, 90017**Position Type**:Full Time**Requisition ID**:11129**Salary Range**: $55, Min.) - $69, Mid.) - $82, Max.)- Established in ...
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Advanced Technology Services Los Angeles, United States**Job ID** **Date posted** 04/18/2024 · Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. · Fundada en 1985, ATS es una empresa con presencia en l ...
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Client Service Specialist
1 week ago
CalPrivate Bank Beverly Hills, United States**CalPrivate Bank is an equal opportunity employer, committed to diversity, equity and inclusion.** · **Job Title - Client Services Specialist** · **Department - Beverly Hills Branch** · **Reports To - Client Services Manager** · **FLSA Status - Non-Exempt** · **Job Summary**: · ...
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Food Services Specialist
6 days ago
CITY OF BEVERLY HILLS Beverly Hills, United StatesPLEASE APPLY DIRECTLY ON OUR WEBSITE: · **Who We Are** · The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a ha ...
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Customer Service Specialist
1 week ago
Mac Duggal Willowbrook, United StatesSince our inception in 1984, Mac Duggal has risen to become an illustrious name in the realm of women's fashion and evening wear, consistently adored by both discerning clientele and celebrity stylists alike. Our headquarters, situated just outside of Chicago, serve as the hub fo ...
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Patient Services Specialist
3 days ago
Providence Burbank, United States**Description** · Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions f ...
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Content Services Specialist
1 week ago
Pixelogic Media Partners, LLC Burbank, United StatesShift: Monday-Friday · Compensation: $30-32/hr · **Responsibilities**: · - Receive, evaluate and prepare source assets including image, audio and any supplemental materials · - Pre-Qualifications of source assets received · - Assist IO department with ingest of physical elements ...
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Ces - Client Services Specialist
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Covanta Pasadena, United StatesWho we are · For more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions. · Through our diverse and scalable full-service capabilities, we're leading the charge to a ca ...
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Patient Services Specialist
4 days ago
Providence Santa Monica, United States**Description** · We are seeking a Registrar to be responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. · Providence caregivers are not simply ...
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Employee Services Specialist
1 day ago
Orange Lutheran High School Orange, United States*** · The Employee Services Specialist position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flex ...
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Customer Service Specialist
1 week ago
Frazier Industrial Company Long Valley, United StatesCustomer Service Specialist · The Customer Service Specialist is a full-time role based at Frazier's corporate office in Long Valley, NJ. The role interacts with customers and prospects to provide information in response to inquiries about Frazier products and services. A primary ...
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Member Services Specialist
1 week ago
SchoolsFirst FCU Santa Ana, United StatesWe're always looking for diverse, talented, service-oriented people to join our exceptional team. · Member Services Specialist · Pay Range: · $ $41.25 · Scheduled Weekly Hours: · 40 · **What You'll Be Doing** · Relied upon as a branch specialist in the area of real estate, consum ...
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Installer Service Specialist
1 week ago
O'Reilly Auto Parts Los Angeles, United StatesCompensation Pay Range:$ $27.00 The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the stores installer counter. This position will oversee and direct the Installer, Service, Delivery Speciali ...
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Clinical Services Specialist
1 week ago
Insulet Corporation Los Angeles, United StatesThis entry level position is field based and will require extensive travel. Candidate location is flexible, so long as there is close proximity to a major airport The Clinical Services Specialist will work in conjunction with the Clinical Serv Specialist, Customer, Physician, Sal ...
Remote Customer Service Specialist - Los Angeles, United States - Synergistic Staffing Inc
Description
Remote Customer Service Specialist – Major Online RetailerJob Overview
We are seeking a dedicated Customer Service Specialist to join a major online retailer of high-quality pet supplies and products. The company caters to pet owners nationwide, helping them give their furry friends the love and care they deserve. As a Customer Service Representative, you will be the frontline ambassador of the brand, ensuring that every customer interaction is positive, informative, and memorable.
Responsibilities