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    Hospitality Manager - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    2 weeks ago

    Idaho State Job Bank background
    Description
    Hospitality Manager
    • Bay at Topgolf in Boise, Idaho, United States Job Description Job Responsibilities + Schedule, lead, and manage a team of Bayhosts, providing guidance, training, and performance evaluations.
    + Oversee the day-to-day operations of the venue, ensuring cleanliness, organization, and efficient service. + Monitor and maintain appropriate inventory levels for supplies and equipment. + Collaborate with other departments to coordinate guest reservations and bay assignments. + Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally. + Implement and enforce company policies and procedures to uphold service standards. + Train Bayhosts in safety protocols and ensure adherence to safety and health regulations. + Continuously improve the guest experience through innovative ideas and process enhancements. Critical Skills & Experience Requirements + Prior experience in a hospitality or guest service role. + Strong leadership and team management skills. + Excellent communication and interpersonal abilities. + Ability to work in a fast-paced environment and adapt to changing demands. + Attention to detail and a commitment to delivering outstanding guest service. + Knowledge of safety regulations and protocols. + Experience with point-of-sale (POS) systems is a plus. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

    EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.

    As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

    Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marit To view full details and how to apply, please login or create a Job Seeker account
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