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Sunnyvale

    Solution Architect - Sunnyvale, United States - Intuitive Surgical

    Intuitive Surgical
    Intuitive Surgical Sunnyvale, United States

    1 week ago

    Default job background
    OTHER
    Description

    Job Description

    Primary Function of Position

    • Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.

    Essential Job Duties

    • Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
    • Work with stakeholders including Managers/Directors and VPs to define business systems requirements for new technology implementations.
    • Work with project teams to design enterprise application solutions to business problems with deep cross functional impact and provide design leadership to other team members
    • Having broad expertise or unique knowledge, uses skills to achieve business goals in creative and effective ways.
    • Exercise independent judgment and discretion in solving complex business problems and coaches /mentors other team members with design leadership to achieve organizational goals
    • Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
    • Perform configuration /system changes to meet business requirements as needed.
    • Ensure solution design on platform integrates well with the integrated systems and coordinate changes accordingly with larger IT team
    • Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
    • Facilitate change management and transition to future state working with various stakeholders
    • Analyze impact of changes to the corporate application landscape
    • Identify, and participate in prioritization of business capabilities and act as a catalyst for building mature processes.
    • Navigate through ISI's Project Management Methodology and standards to deliver business needs in an agile manner.
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