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Reston

    Collections Specialist - Reston, United States - Addison Group

    Addison Group
    Addison Group Reston, United States

    4 days ago

    Addison Group background
    Description

    Job Description

    Job Description

    Title: Collections Specialist

    Location: Northern Virginia Area

    Type: Contract to Hire

    Pay: $ $60000 Depending on Experience

    Job brief

    Our client is looking for a competent Collection Specialist to contact clients and collect outstanding payments.

    The Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

    Responsibilities
    • Monitor accounts to identify outstanding debts
    • Investigate historical data for each debt or bill
    • Find and contact clients to ask about their overdue payments
    • Take actions to encourage timely debt payments
    • Process payments and refunds
    • Resolve billing and customer credit issues
    • Update account status records and collection efforts
    • Report on collection activity and accounts receivable status
    Requirements and skills
    • Proven experience as a Collection Specialist or similar role
    • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
    • Familiarity with laws related to debt collection (e.g. FDCPA)
    • Working knowledge of MS Office and databases
    • Comfortable working with targets
    • Patience and ability to manage stress
    • Excellent communication skills (written and oral)
    • Skilled in negotiation
    • Problem-solving skills
    • Associate's/Bachelor's degree is a plus

    Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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