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Delivery Analyst - Greenwood Village, United States - Markit
Description
Delivery Analyst in Englewood - Inverness Way East **Delivery Analyst**
This position is responsible for providing online fulfillment of customer orders which includes setting up entitlements and licensing in one or more delivery systems. Standards are accurate and timely entitlements, delivery of International and US online software and data products. Duties include processing orders, document retention maintenance, and daily interactions with internal customers, i.e., Sales, Order Management, Customer Support, and other areas of Delivery.
**Responsibilities**
Complete simple entitlements
Basic user management (Help Desk) queries
Ability to perform order entry into one or more delivery systems
Proficient in use of MS Office applications
Basic communication and time management skills
Requires some independent judgement / problem solving
Supports SOX compliance requirements
Responsible for meeting individual and team quality metrics
Solves routine problems using existing procedures and standard practices
Must be reliable and able to work under pressure
**Education & Experience**
Experience working in an office environment
Experienced in the use of Microsoft Office program suite
Experience with SAP and Salesforce
**What We Offer**
Competitive base salary, bonus plans and equity.
A comprehensive, benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please access the benefits page on our careers site:
For work locations in the state of Colorado, the anticipated minimum base salary for this role would be $38,088. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.
Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement .
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call Determination on requests for reasonable accommodation are considered on a case-by-case basis. *This contact information (email and phone) is intended for application assistance and accommodation requests only.* We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links:
**Current Colleagues**
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
Req ID: R24740
Date Posted: 11/16/2021
Job Category: Sales and Customer Care
Location: Englewood - Inverness Way East
City, State: Englewood, Colorado
Country: United States of America
