- Contributing to the support of P&L ownership and attainment.
- 100+ units, 10K+ associate pool
- Responsibility for controllable expenses exceeding $100M+.
- Bottoms-up budgeting & forecasting.
- Predictive forecasting.
- Regression analysis.
- Long range planning.
- Core competency Microsoft Suite products.
- Ex. Excel, Access, etc.
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Sr. Workforce Management Analyst - Charlotte, United States - Belk, Inc. & Belk eCommerce LLC
Description
The Senior Workforce Management Analyst (Budgeting Concentration) is responsible for all aspects of the scheduling solution including configuration, management of the labor model, drivers, attributes, budgets, forecasts and plans using the Reflexis WFM system. This position interacts with all levels of the Organization which have an impact on store scheduling needs: BSS, DC, Division Office, Regions, and Stores.
Experience (Budgeting Concentration):
•Analyze the development of bottoms up build of store payroll budgets within Reflexis
•Develop monthly support hours spread based on workload discussions
•Load weekly staffing budgets for all doors into Reflexis to ensure timely and accurate schedule generation
•Manage the trends to determine ideal spread of presell dollars to ensure that staffing meets customer demand/traffic leading up to big events
•Analyze and report on results of test & learn/pilot projects that impact store staffing
•Evaluation and simplify of all payroll budgeting and forecasting processes
•Load quarterly store payroll budgets by account, by door
•Advises stores on effective scheduling (e.g. staffing zone optimization, minimize edits, maximize effectiveness)
•Ensure that stores are hiring/staffing on matrix
•Responsible for coaching store managers and lead schedulers on scheduling best practices and training them on process changes
•Drive improvement in staffing and scheduling metrics by scheduling calls with bottom performing stores and regions
•Visit stores, as needed, to provide training and coaching to store/regional teams
•Build strong partnerships with Regional Operations Managers
•Escalate staffing and scheduling concerns to Regional Ops/RVP and WFM leadership team
#LI-CM1
#IND3
Minimum Education & Experience:
•Bachelor's Degree or comparable experience
•5+ years of staffing analyst experience
•Proficient in Excel
Knowledge / Skills Requirements:
•Able to analyze large amount of data, draw conclusions & create an action plan to drive results
Disclaimer:
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.