-
Client Success Associate
1 day ago
Maestro for Private Equity Boston, United States Full timeAbout Maestro · Maestro is the value creation platform designed exclusively for the Private Equity industry. Backed by S&P Global, Accordion Partners and several General Partners from the PE industry, Maestro helps PE sponsors modernize their operations and maximize value creati ...
-
Customer Success Associate
3 weeks ago
Withings Boston, United States** Must be able to commute 3X per week to the Boston office located at 225 Franklin Street.** · Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. Since then, we've become known for innovative devices which pair timeless design and advan ...
-
Customer Success Associate
3 weeks ago
HealthEdge Boston, United StatesOverview · Overview: · TheCustomer SuccessAssociateatWellframesupports our health plan,providerand partner customers to achieve successduring the implementation andthroughout the customer life cycle. TheAssociatewill beanoperational point of contact for his or her assigned custom ...
-
Customer Success Associate
2 days ago
Willow Boston, United StatesJob Description · Job Description · About Willow ): · Willow is an award-winning WealthTech platform powering advisors' acquisition, growth, and retention of today's investors: Women, NextGen, and Underrepresented groups. Through Willow's certificate programs (Advisor for Women ...
-
Customer Success Associate
4 weeks ago
Datadog Boston, United StatesCustomer Success Associate (PAS) - Boston · As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. Youll be an advocate for the customer internal ...
-
Client Success Associate
2 weeks ago
Go Maestro Boston, United StatesAbout Maestro · Maestro is the value creation platform designed exclusively for the Private Equity industry. Backed by S&P Global, Accordion Partners and several General Partners from the PE industry, Maestro helps PE sponsors modernize their operations and maximize value creati ...
-
Entry level: Customer Success Associate
3 weeks ago
Withings Boston, United States** Must be able to commute 3X per week to the Boston office located at 225 Franklin Street.** · Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. Since then, weve become known for innovative devices which pair timeless design and advanc ...
-
Customer Success Associate, Retail
4 weeks ago
Attensi Boston, United StatesWe are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 140 countries and in 50 different lang ...
-
Customer Success Associate, Retail
3 weeks ago
Attensi AS Boston, United StatesWe are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 140 countries and in 50 different lang ...
-
Customer Support Associate, Customer Success
1 week ago
Jebbit Boston, United States**Customer Support Associate, Customer Success** · at Jebbit · Boston, MA. · On the Jebbit Support team we strive to be the differentiators that set our company apart from the rest. Each interaction with Jebbit platform users is an opportunity to exchange value and provide an e ...
-
S&P Global Boston, United StatesAbout the Role: · Grade Level (for internal use): · 11 · The Team: · S&P's Network and Regulatory Compliance group offers best-in-class technology and incorporate industry best practices to manage risk, comply with regulations and provide assistance to the financial services ...
-
S&P Global Boston, United StatesAnd Impact: At the heart of S&P Global, we are an information company. With expertise across the worlds largest industries, we leverage technology and data science, to provide the insights, software, and data to help our customers make better inform Client Success, Director, Solu ...
-
S&P Global Boston, United StatesAbout the Role: · Grade Level (for internal use): · 11 · The Team: · S&P's Network and Regulatory Compliance group offers best-in-class technology and incorporate industry best practices to manage risk, comply with regulations and provide assistance to the financial services in ...
-
S&P Global Boston, United StatesAbout the Role: · Grade Level (for internal use): · 11 · The Team: · S&P's Network and Regulatory Compliance group offers best-in-class technology and incorporate industry best practices to manage risk, comply with regulations and provide assistance to the financial services ...
-
S&P Global Boston, United StatesAbout the Role: · Grade Level (for internal use):11 · The Team:S&P's Network and Regulatory Compliance group offers best-in-class technology and incorporate industry best practices to manage risk, comply with regulations and provide assistance to the financial services industry ...
-
National Black MBA Association Boston, United StatesAbout the Role: · Grade Level (for internal use): · 11 · The Team: · S&P's Network and Regulatory Compliance group offers best-in-class technology and incorporate industry best practices to manage risk, comply with regulations and provide assistance to the financial services in ...
-
Sous Chef
3 days ago
Restaurant Associates Boston, United StatesWorking as the Sous Chef, you will be responsible for the successful operation of the Culinary Department for a facility. You will assist in the supervision, preparation, and cooking of various food items, developing daily menu items and their preparation and garnishment. You may ...
-
Regional Sales Manager
4 weeks ago
The Hertz Corporation Boston, United StatesThe Market Sales Manager oversees and drives the Value-Added Services (VAS) sales, customer experience, Associate development and regulatory compliance as a member of the management team. Lead design and execution of strategies to enhance key performance indicators that drive rev ...
-
General Counsel
6 days ago
Massachusetts Property Insurance Underwriting Association Boston, United StatesMassachusetts Property Insurance Underwriting Association is seeking a General Counsel to join our Legal Department. · This position is accountable to the CEO for providing legal guidance and services that ensure the MPIUA's and RIJRA's (together "Associations") compliance with, ...
-
Manufacturing Project Manager
1 week ago
Insight Global Boston, United StatesJob Title: Project Manager- Associate Director · Location: Boston, MA (seaport) · Pay Range: $60-75/hour (12 month contract to hire) · Must Haves: · In depth understanding of drug development and pharmaceutical sciences functional areas · Highly skilled at enabling goals of pro ...
Customer Success Associate - Boston, United States - Datadog
Description
Customer Success Associate (PAS) - Boston
As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention.
You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts.
Associates follow a well-defined methodology to identify the customer's unique needs and clearly convey the value of the Datadog product.
As we scale our Customer Success team, furthering personal development and team success is a top priority.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.What You'll Do:
Identify and qualify opportunities to expand small customers existing Datadog footprint
Successfully execute full sales cycle for identified upsell opportunities with concentrated book of customers
Troubleshoot on issues to ensure a positive customer experience and continued product adoption
Proactively work with customers to find expansion opportunities and increase loyalty and retention
Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)
Act as advisor to customers to ensure they're leveraging the solution effectively
Who You Are:
Customer-minded, always trying to provide the most value possible
Driven and motivated by a career in sales with a strong desire to grow a career in customer success
A strong communicator (written and verbal) with excellent attention to detail
Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
A self-starter who can multitask and adapt to changing situations
Strong with time management and feel confident working in a high volume, high velocity role
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply.
Benefits and Growth:
Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog
.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.
In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:$60,000
—
$70,000 USD
Datadog (
NASDAQ:
DDOG) is a global SaaS business, delivering a rare combination of growth and profitability.
We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks.
Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth.Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.
Learn more about #DatadogLife on Instagram , LinkedIn,and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is anAffirmative Action andEqual Opportunity Employer
and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
for your reference.
#J-18808-Ljbffr