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IFT Dispatch Supervisor - Los Angeles, United States - CONFIRE EMS - Mobile Health
Description
Job Description:
Job information
IFT Dispatch Supervisor
from the Company
CONFIRE EMS - Mobile Health , this latest
IFT Dispatch Supervisor
job vacancy is located in the city
San Bernardino, CA
located in the country
United States
. This latest job opening is open to job seekers who have the latest education / graduate
Bachelor Degree
. Job Vacancies in this
Call Center
field have been opened and published up to the specified time
Job Responsibility:
Company:
CONFIRE
Position:
IFT Dispatch Supervisor
Location:
San Bernardino, CA
Priority Ambulance and CONFIRE, a Joint Power Authority, formed by nine-member fire agencies in San Bernardino County, are parties to a public-private alliance model that will provide emergency and non-emergency ambulance services in portions of San Bernardino County, California.
Together Priority Ambulance and
CONFIREwere selected to provide emergency and non-emergency ambulance services in portions of San Bernardino County, California.
CONFIREEMS-MOBILE HEALTH (CONFIRE EMS), a division of CONFIRE.
Our mission is to provide a holistic approach to emergency medicine, including emergency medical ground ambulance transportation, 9-1-1, interfacility, and critical care transportation.
Priority Ambulance is currently recruiting for an IFT Dispatch Supervisor to join the Priority Ambulance andCONFIREEMS team.
Priority Ambulance will provide competitive compensation, health insurance, pharmacy drug plan, dental insurance, disability insurance, life insurance, 401k retirement plan.
General Description:
Under general supervision, this position is responsible to assist with the day-to-day operations of the dispatch and call center. Must be able to provide a high level of customer service to all customers; internal and external. Follow CONFIRE's SOGs, along with the directives of management and the executive leadership team.
Functions:
Assist with monthly schedules and monitor shifts on daily basis
Maintains accountability for personnel and enforce tardy and absentee policies
Maintain minimum and acceptable levels of staffing for departments to include tracking and monitoring of overtime
Complete daily staffing report for upper management
Review of daily timecards, verify for accuracy and timely submission of payroll
Responsible for employee photos, TIMS compliance, expiring certifications and compliance requirements for staff
Assist with interviewing potential staff and making recommendations to HR on hiring
Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned shifts.
Keeps informed of departmental regulations, policies, and procedures.
Ensures all calls are handled in a timely fashion and all discrepancies are reported to the appropriate department head or manager.
Ensure communication department operates professionallyCompletion of probationary and annual reviews
Ability to handle disciplinary actions and personnel issues
Ensure staff is adequately trained to perform functions within department
Other duties assigned.
Skills:
Extensive knowledge of EMS industry
Excellent oral and written communication skills to include:
Speaks clearly over the telephone and radio
Ability to use computer proficiently
Types minimum of 30 WPM
Able to communicate verbally with subordinates and supervisors/managers
Ability to make fast and accurate decisions
Ability to work in a high stress environment
Flexible with shift/schedule assignments
Ability to adapt, handle complex situations, and prioritize projects/assignments in a timely manner
Ability to multi-task, observe situations analytically and objectively while relaying details accurately
Skills in reading and interpreting maps to determine locations of facilities, units and/or crews.
Ability to work alone and successfully work a shift without immediate assistance or supervision.
Certifications:
EMT Certification preferred.
CPR Certification
FEMA ICS 100, 200, 700 & 800b Certifications
California Driver's License
US citizen or legal alien
No felony convictions within the last five years
Minimum of high school diploma (college graduate preferred)
Salary:
$ $42.00 / hour Keywords : San Bernardino jobs
Closed Date :
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