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Training Manager - Columbia, United States - MFA Oil
Description
The Break Time Training Manager is responsible for developing the Break Time management team.Key functions include providing initial and ongoing training for Break Time managers, managing a team of trainers leading training of Break Time operational staff, and providing back-up management support as needed.
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.Responsibilities
Deliver hands-on training in a live store environment, developing new store leaders to properly perform all position responsibilities including:
Customer Service
Day-to-day store operations
Merchandising and sales
Supervision
Communication
Store finances and inventory management
Technology
Lead initial training for all Columbia-area Break Time new hires and newly promoted employees, providing training directly or through a dedicated training team.
Travel throughout the Break Time footprint to provide ongoing leadership development for new and established leaders.Continuously review and offer recommendations for improvement to training plans and materials.
In conjunction with Break Time leadership, identify training needs within the Break Time store team and draft plans to meet those needs.
Manage assigned employees including hiring, evaluating performance, making wage adjustments, and taking disciplinary action as appropriate.Plan and direct the work of assigned employees, including providing clear direction; training, developing and motivating employees; enforcing company policies and safety requirements; monitoring productivity; and resolving conflict in a timely manner.
Establish individual and team goals for each department, as well as establish personal goals with senior leadership; ensure goals are attainable and trackable.
Ensure employees follow posted work schedules and adhere to proper clocking procedures to accurately reflect hours worked.Prepare and submit recommended budgets for departmental operations.
Perform Store Manager responsibilities in a back-up role as required.
All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures.
While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
Job RequirementsHigh school diploma or equivalent
Prior management or leadership work experience
Experience in retail sales
Track record of developing talent
Effective written and oral communication skills,including the ability to communicate with individuals at all levels within the organization
Ability to learn new concepts and use technical materials
Ability to perform mathematical calculations to make change, complete shift reports and account for numbers of products during vendor check in
Ability to consistently operate a computer and other office productivity machinery
Works well individually and in leading a team
Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
Physical ability to move and position self to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
Physical ability to move and position products in cooler with temps as low as 30 degrees for up to 1 hour and in the freezer with temps as low as 0 degrees for up to 10 minutes
Flexible availability which may include any shift, weekends and holidays as needed
Ability to travel statewide approximately one day a week is expected with occasional overnights
At least 18 years of age
Ability to exchange accurate information with Break Time customers in English
Valid driver's license and vehicle insurance with adequate transportation to/from bank (the vehicle must be locked and secured when transporting the deposit to the bank)
Legal authorization to work in the United States
Ability to meet company requirements including successful pre-employment drug screening and criminal background check
Preferred Skills
Experience as part of the Break Time management team
Ability to work at a fast pace
Ability to perform detail work with accuracy
ABOUT MFA PETROLEUM COMPANY
MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929.
MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.
MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.BENEFITS
Our benefits are designed to invest in you We offer a comprehensive benefits structure for regular full-time positions including competitive wages; paid time off and paid company holidays; and the opportunity to share in company success through profit sharing and/or performance incentives.
Retirement benefits include a 401(k) plan with a company match. Health benefits include medical, dental, vision, life insurance, and short- and long-term disability.OUR CULTURE
The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.
Put Customers FirstRespect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.
Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services.
Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it.
Every time.Give Your Best – Always give your best effort and seek to improve every day.
Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done."
Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
Lead by ExampleDo the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction.
Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company.Act with Empathy – When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.
GROWTH & DEVELOPMENTWe believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training.
Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.
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