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    Service Director - Irving, United States - Berkshire Hathaway

    Berkshire Hathaway
    Berkshire Hathaway Irving, United States

    1 week ago

    Default job background
    Description
    A high-volume, import dealership in Dallas, TX islooking for an

    experienced , professional Service Director. Thisstoreoffers aggressive compensation packages based on experience. Also, there are highly competitive benefits with an outstanding 401(k) that includes an employer match.
    A minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Managerexperience is required.

    Benefits:
    Paid training and development
    Career growth opportunities
    Medical, Dental, and Vision Coverage
    Yearly Service Director Academy
    Employee Discounts
    Paid vacation
    401(k) with company match

    Responsibilities:
    Consult and collaborate with Parts Manager and dealership management on all aspects of Fixed Operations.

    Wholesale growth
    All fill rate analysis
    Lost sales tracking
    General growth and profitability of the dealerships parts business

    Develop, implement and coordinate strategic plan to maximize margins
    Lead team of professionals to achieve aggressive sales goals and profit objectives
    Optimize parts inventory through direction and influence of dealership management to ensure attainment of Parts Sales objectives
    Drive growth and operational processes by utilizing the following tools, systems, products and software:

    MPI – Inspection Process

    ROAMS
    CSS – Competitive Services Strategy

    ADP
    DealerSocket and/or ELEAD
    ZAK Products
    And others as determined

    Utilize systems, hardware, software, marketing and products to maximize efficiency and accurately track inventory
    Implement and manage best practices that deliver exceptional CSI scores

    Qualifications (Education, Experience, Certifications, Licenses):
    Minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Managerexperience
    Track record of excellent Customer Service Index is

    a must
    Bachelors, degree or equivalent experience
    Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives
    Proven ability to attract, develop and retain great talent
    Must be able to work an extended hours schedule, including weekends
    Experience and desire to work with technology
    Professional appearance and work ethic
    Self-motivated, goal oriented, and ability to work within a fast paced environment
    Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
    *All potential employees must pass pre-employment testing including a background check and drug screen

    We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

    #J-18808-Ljbffr


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