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    Technician, Data Center Operations - Hillsboro, OR, United States - EOS

    EOS
    EOS Hillsboro, OR, United States

    3 weeks ago

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    Description

    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

    Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

    We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

    We are seeking a dedicated and skilled Data Center Technician to join our infrastructure engineering team.

    The ideal candidate will be experienced in the installation, service, maintenance, repair, and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems.

    Your role will involve managing physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.

    Install, service, and maintain low voltage category cabling, fiber optic cabling, and communications cabling.
    Pull cables, rack and stack, and terminate copper.
    Clean fiber/copper and operate fiber/copper test equipment.
    Use VFL (Visual Fault Locator) and perform basic troubleshooting.
    Operate Work ticket system and Fiber Infrastructure Management (FIM) interface.
    Conduct power distribution and cable management (stripe power) tasks within the infrastructure.
    Coordinate with other team members for efficient project/work order completion.
    Follow company procedures and OSHA regulations, providing necessary information to operations management.
    Maintain equipment and supplies inventory, as required.
    Respond to emergency situations during or after hours to resolve immediate client concerns and meet SLAs.
    Attend meetings, workshops, training, and seminars to convey and/or gather information required to perform job functions.
    Achieve performance targets established by leadership for applicable Key Performance Indicators.
    Step in for the Lead Field Technician on a short-term basis, as needed.
    Suggest process improvements to enhance efficiency and service quality.
    Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
    Minimum 3+ years 'experience installing, servicing, and maintaining low voltage cable infrastructure systems.
    Proven ability to install, terminate & test low voltage cables & fiber optical cables.
    Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
    religious or similar philosophical belief; disability; marital or civil partnership status or other non-merit factor.


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