- 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Ability to interact with integrity and professionalism with customers and employees.
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
- Cash handling experience.
- Well-organized, independent, and able to prioritize in a fast-paced environment.
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
- Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
- Motivate others to achieve full potential and meet established business objectives.
- Ability to work weekends and holidays as needed or scheduled.
- This position is not eligible for Visa sponsorship.
- 7801 N Atlantic Ave, Cape Canaveral, FL 32920
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Branch Operations Coordinator Cape Canaveral - Wells Fargo
Description
Why Wells Fargo:
This is where your career truly begins. We rank #2 overall in the country on LinkedIn's Top Companies list as the best workplace "to grow your career" (#1 among financial services companies). We offer competitive salaries and one of the richest benefits packages in the industry. Our 'Well Life' program focuses on work-life balance and the mental, financial, and physical health of our employees. We're proud of our employee-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.
About this role:
Wells Fargo is seeking a Branch Operations Coordinator for Branch Banking as part of the Consumer and Small Business Banking division. Learn more about the career areas and business divisions at
.Required Qualifications:
Desired Qualifications:
Job Expectations:
Job Location:
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