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Seasonal Customer Service Agent
3 weeks ago
Enterprise Holdings St Paul, United StatesOverview: · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing ...
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Lead Customer Service Agent
2 weeks ago
Ecolab St Paul, United States**Lead Customer Service Agent** · **Job ID:** R · **Category:** Customer Service · **Location:** Eagan , MN · **Lead Customer Service Agent** · **** · **The Order Response Team is looking for fill a role in our Equipment Dropship group. Join our tightknit team of 5 and lear ...
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Bilingual Spanish Customer Service Agent
2 weeks ago
Prime Therapeutics St Paul, United StatesOur work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. · Job Posting Title · Bilingual Spanish Customer Service Agent - Starting at $17.00/hour - RemoteJob D ...
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Seasonal Customer Service Agent
1 week ago
Enterprise Rent-A-Car St. Paul, United StatesEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in No ...
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Marketing Associate
4 days ago
Bruce Wagner - State Farm Agent St Paul, United StatesJob Description · Job Description Position Overview State Farm Insurance Agent located in Roseville, MN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bruce Wagner - State Farm Agent, you will build and develop customer r ...
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Marketing Associate
4 days ago
Dustin Stifter - State Farm Agent St Paul, United StatesJob Description · Job Description Position Overview State Farm Insurance Agent located in mendota heights, MN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Dustin Stifter - State Farm Agent, you will build and develop cu ...
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Call Center Agent
5 days ago
Sataware Technologies St Paul, United StatesSataware Technologies is seeking a dedicated and customer-focused remote Call Center Agent to join our growing team in the Information Technology and Services industry. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent cu ...
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Marketing Associate
4 days ago
Ross Metcalf - State Farm Agent St Paul, United StatesJob Description · Job Description Position Overview · State Farm Insurance Agent located in Eagan, MN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ross Metcalf - State Farm Agent, you will build and develop customer re ...
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Air Import Agent
3 weeks ago
Radiant Logistics St Paul, United StatesJob Description - Air Import Agent · Job Type: Full-Time (On-site) · Location: Mendota Heights, MN · Salary Range: $20- $26 Hourly range · OBJECTIVE (POSITION SUMMARY) · The primary role of the Air Import Agent position is to provide and achieve a high level of customer serv ...
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Senior Account Manager
1 week ago
Blue Cross Blue Shield companies St Paul, United StatesAbout Blue Cross · Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us. ...
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Senior Account Manager
1 week ago
Blue Cross Blue Shield of Minnesota St Paul, United StatesAbout Blue Cross · Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us. ...
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Licensed Medicare Sales Agent
5 days ago
GoHealth St Paul, United States? In order to be considered, applicants must have an active Health Insurance license. Work remotely from your home (must work from your license resident state). Build your own career. Control your own destiny. You have the grit to turn ideas into reality and plans into promises. ...
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Equiniti St Paul, United StatesManagement LevelIEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ US is a leading provider of ownership data management, analytics and advisory ser ...
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Custodian
1 week ago
growroseville St Paul, United StatesFull-Time Custodian at State of Minnesota Available Openings: 10 Posted Date: July 27, 2021 Industry: Custodial Youth Friendly Pay Type: Hourly Compensation: $ $21.50 Education Level: N/A Criminal Background: Case-by-Case Review Join our team of dedicated maintenance staff today ...
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Document Imaging Specialist
5 days ago
Equiniti St Paul, United StatesManagement Level · I Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. · EQ US is a leading provider of ownership data management, analytics and adv ...
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Customer Service Representative Windom MN
1 week ago
Big I Minnesota St Paul, United StatesKrick Insurance Agency is looking for a friendly, energetic, and detail-oriented Customer Service Representative. (CSR) The CSR has one of the most important jobs in an insurance agency as the first point of contact for the customer. As an insurance CSR, you will spend a lot of t ...
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Underwriter/Broker
1 week ago
Gallagher St Paul, United StatesAbout Us:We believe that every candidate brings something special to the table, including you So, even if you feel that youre close but not an exact match, we encourage you to apply. Wed be thrilled to receive applications from exceptional individuals like yourself.At Risk Placem ...
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Information Account Consultant
1 week ago
Travelers Insurance St Paul, United StatesWho Are We? · Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture ...
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Purchasing Agent
1 week ago
Imperial Dade St Paul, United StatesOverview: · Imperial Dade, a leading North American distributor, has a Purchasing Agent role available in Minneapolis, MN Join a strong and continuously evolving Purchasing group, helping to continue to grow our business. Imperial Dade is a great place to take that next step if ...
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Information Account Consultant
1 week ago
Travelers Insurance St Paul, United StatesWho Are We? · Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture ...
Customer Service Agent - St Paul, United States - growroseville
Description
Full-Time Customer Service Agent at H.B. Fuller Available Openings: 1 Posted Date: May 14, 2021 Industry: Customer Service Pay Type: Salary Compensation: TBD Education Level: Bachelor's Degree The Customer Service Specialist reports to the Customer Service Supervisor and has account management responsibilities. They are the single point-of-contact for their assigned customers to ensure customer satisfaction is achieved and assists the company in meeting its set goals for revenue, profit, receivables, on-time and fill rate, quality and safety.
**Responsibilities**
75% Customer Account Management.
Single Point-of-Contact to customer. Ensure customers needs and expectations are met. Follow through with requests to completion.
Build lasting relationships with customers through knowledgeable communication and meeting requirement for proactive calls to ensure service expectations are met. Ensure domestic orders are entered on-time and review daily.
Manage all aspects of order cycle including any troubleshooting to ensure customer satisfaction and hassle free interface and orders have accurate prices, terms, customer information, dates, item numbers, quantities, shipping instructions.
Perform all functions of job position using various computer applications and channels of communication.
Effectively manage work situation of moderate degree of complexity, which could impact company image and/or sales dollars and cost.
Document and initiate dispute resolution process as appropriate to ensure customer satisfaction. Engage sales where necessary using independent judgment.
Handle assigned projects in addition to daily tasks independently.
Responsible for promoting and training customers on all ecommerce tools and solutions. Maintain and seek understanding of existing and new ecommerce solutions.
Partner with sales to understand sale growth initiatives and company value propositions.
Coordination with supervisors to authorize additional expenditures when appropriate to ensure service delivery and customer satisfaction levels are maintained.
25% Service, Communication and Teamwork.
Improving service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customers needs, new products, product availability and the production plans.
Meeting phone coverage requirements to provide world class customer service.
Actively participating on teams by contributing skills and appropriate knowledge to continually achieve better solutions and results.
Knowledge and compliance to all pertinent processes, policies and standards, both departmental and company-wide, needed to perform your primary responsibilities.
**Qualifications**
Bachelors degree preferred or combination of related years of college and/or years of customer service/sales experience.
Intermediate PC skills; include Microsoft Office suite, and ERP systems.
Must be results orientated, organized, able to multi-task, work in a fast paced team environment and possess a strong customer-focused attitude: highly personable, accurate, relates well with people, service oriented, and a positive attitude.
Action oriented and high energy to work in a challenging, changing and flexible environment.
Ability to prioritize and manage workload to meet customer demands and deadlines.
Strong communication skills; written, telephone, speaking, reading and listening.
Effective problem solving skills and ability to make decisions independently.
