- Install, configure, maintain, support, and secure the organization's network communications, including LANs and/or WANs.
- Identify network problems, isolate root causes, and initiate corrective action.
- Determine priority of action and additional resources required, based on severity of service interruption.
- Provide technical analysis to all customers to isolate issues and develop strategies to restore or activate services.
- Interact with Telecommunication Engineers, LAN Administrators, and transmission and RF staff regarding ongoing network activities.
- Ascertain compliance with security, safety, and environmental guidelines.
- Generate reports on network performance, trouble-shooting results, and routine maintenance of network elements.
- Provide technical support to both on-site and remote users
- Review system data and responding to incidents
- Perform routine maintenance and upgrades on systems/software
- Ability to work within the demands a global 24x7 High availability transaction oriented network.
- Ability to translate business requirements into network requirements and collaboratively work with other technical teams to deliver an overall solution.
- A passion for technology
- Must be self-directed
- Must have excellent troubleshooting skills
- Experience with Windows/Mac/Linux servers and workstations
- Information Security experience/credentials are a plus
- Programming background is a plus
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Associate Network Administrator - Lenexa, United States - Global Payments
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Description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
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TouchNet, a Global Payments Company, located in Lenexa, KS is seeking and Associate Network Administrator to join our growing technology business
Successful candidates will have a passion for technology, demonstrated success in providing workstation and server support for a technology-enabled business. Experience with Windows/Linux/Mac workstations/servers and network hardware required. Candidate must have a Bachelor's degree or equivalent and 3+ years of full-time experience in IT.
Responsibilities include:
What you will need to be successful:
About TouchNet
TouchNet, a Global Payments Company, is a pioneer in delivering innovative commerce solutions to Higher Education. Since 1989, colleges and universities have relied on TouchNet to unify and secure transactions everywhere money moves on campus. Today, TouchNet U.Commerce is the premier commerce management system for Higher Education. TouchNet solutions help institutions run campus business better by providing greater control over transactions, costs, compliance, and financial operations.
TouchNet, a Global Payments Company, is committed to Diversity, Equity, and Inclusion (DEI). As "Champions of Inclusion," we are fully committed and focused on creating a better tomorrow in the communities in which we live and work. Diversity is integral to our culture, and we are passionate about building and sustaining an inclusive and equitable working and learning environment.
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at:
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .