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network support administrator - Kansas City, United States - Jacksongov
Description
NETWORK SUPPORT ADMINISTRATORpage is loaded
NETWORK SUPPORT ADMINISTRATOR
Apply
locations
Kansas City, MO
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
JR100866
It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.
Department:
Information Technology/GIS
Grade: 210
Salary:
$25.80/hour
Job Duties:
Responsible for the general administration and maintenance of County telecommunications systems, Microsoft Active Directory and Office 365 email, VoIP phone programming, analog phone and fax line support and voicemail setup; administer phone system server backups
Provides technical assistance to network support technicians in identifying user issues with VoIP desktop phones, mobile phones, and analog fax lines
Provides mobile phone management services including phone configuration, deployment, support, and vendor account management. Other duties include special
projects, documentation
of task completions and resolutions in help desk database and updates of worksheets
Responsible for the maintenance of all work and inventory areas, and documentation of hardware and software inventory
Minimum Qualifications:
Bachelor's Degree from an accredited college or university, in Computer Science or related field is preferred.
One year of work experience with Avaya and Cisco phone systems (preferable) OR two years of general work experience in the Information Technology field.
Cisco or Microsoft professional certification is preferredMust possess/maintain valid Missouri Driver's License and provide his/her own transportation.
Must pass pre-employment background check and drug screen.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
Jackson County
The associates of Jackson County fill a vast array of positions, but they are all part of one team, sharing a common goal - serving the citizens of Jackson County.
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