- Handle inbound and outbound customer calls and emails.
- Resolve customer inquiries and issues in a timely and professional manner.
- Maintain detailed and accurate customer records.
- Provide information about our products and services.
- Assist with order processing and tracking.
- Collaborate with other departments to resolve customer issues.
- Uphold our commitment to excellence in every interaction.
- High school diploma or equivalent.
- Previous experience in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficiency in Microsoft Office suite.
- Ability to multitask and manage time effectively.
- Positive attitude and strong work ethic.
- Competitive salary: $42,600 to $47,600 per year.
- Opportunities for career growth and advancement.
- Comprehensive health and wellness benefits.
- Paid time off and holiday pay.
- Supportive and collaborative work environment.
- Work Type: In-person
- Hours: Minimum 40 hours per week
- Boston, MA
-
Guest Service Agent
3 weeks ago
Hornblower Cruises and Events Boston, United States Part timeBoston Harbor City Cruises is seeking a Guest Service Agent for our operation in Boston. · Salary Range: $ · About You: · This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. · About the Opportunity: · We are currently seeking friendly, ...
-
Passenger Service Agent
3 weeks ago
PrimeFlight East Boston, United StatesINTRODUCTION · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you · Perks of the job: · * 401 ...
-
Ramp Agent/Ground Service Agents
15 hours ago
Dnata East Boston, United StatesOverview · dnata is hiring Ground Service Agents at Boston Logan Airport · Pay rate $19.00/hr. to start $20.00/hr. after 120 days · * Weekly pay, 401K, paid time off, paid training, company benefits and · company uniforms * · We are "Reconnecting a Better World" through our best ...
-
Guest Services Agent
3 weeks ago
Olshan Properties Boston, United StatesJob Description · Job DescriptionPosition Summary · Our team is looking to add an upbeat Guest Service Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professi ...
-
Guest Services Agent
3 weeks ago
Courtyard Boston Cambridge Cambridge, United States Full timeCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Guest Services Agent
3 weeks ago
Aimbridge Hospitality Cambridge, United StatesIn this role, as a Guest Services Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. · Joining The Charles Hotel surrounds you with entrepreneurial, li ...
-
Guest Services Agent
1 day ago
Charles Hotel Cambridge, United StatesJob Summary · In this role, as a Guest Services Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. · Joining The Charles Hotel surrounds you with ent ...
-
Guest Services Agent
1 day ago
Charles Hotel Cambridge, United StatesJob Summary: · In this role, as a Guest Services Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. · Joining The Charles Hotel surrounds you with en ...
-
BOS Lead Passenger Service Agent
2 weeks ago
Swissport International AG Boston, United States Part timeJob summary · Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling ...
-
Overnight Guest Services Agent
3 weeks ago
Moxy Boston Downtown Boston, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Guest Service Agent
6 days ago
Hilton Boston Park Plaza Boston, United States Full timeThe historic Hilton Boston Park Plaza is looking for a Guest Service Agent to join their Front Office team. This property boasts 70,000 square feet of event space in its premier Back Bay location, just steps away from Boston Common and the Public Garden and is centrally located t ...
-
Four Seasons Hotels and Resorts Boston, United States Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Guest Service Agent
2 weeks ago
Boston Harbor City Cruises Boston, United States Part time**Boston Harbor City Cruises is seeking a Guest Service Agent for our operation in Boston.** · **Salary Range: $15/hr** · **About You**: · This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. · **About the Opportunity**: · We are currently ...
-
Passenger Service Agent
2 weeks ago
PrimeFlight Aviation Services, Inc. Boston, United States**INTRODUCTION** · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you** · **Perks of the jo ...
-
Guest Service Agent
6 days ago
Hilton Boston, United States OTHERThe historic Hilton Boston Park Plaza is looking for a Guest Service Agent to join their Front Office team. · This property boasts 70,000 square feet of event space in its premier Back Bay location, just steps away from Boston Common and the Public Garden and is centrally locate ...
-
Guest Service Agent
2 weeks ago
The Whitney Hotel Boston, United StatesOverview: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Your Growth Path** · Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Mana ...
-
Guest Service Agent
1 month ago
Hilton Boston Logan Airport Boston, United States Full timeTHIS POSITION REQUIRES 24/7 AVAILABILITY: DAYS, NIGHTS, OVERNIGHTS, WEEKENDS AND HOLIDAYS. · Starting pay is $19.92; after 6 months of service increases to $21.34 and after 12 months of service increases to $28.45. Full benefits package after 90 days with some benefits starting i ...
-
Guest Services Agent
2 weeks ago
Olshan Properties Boston, United States**Position Summary** · Our team is looking to add an upbeat Guest Service Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have ou ...
-
Guest Service Agent
22 hours ago
Hilton Boston Logan Airport Boston, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Services Agent, you would be ...
-
Guest Service Agent
2 weeks ago
The Boxer Boston Boston, United States Full time· Overview · Opportunity: Guest Service Agent · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager · Yo ...
Customer Service Agent - Boston, United States - Ideaboxpro
Description
Job Description
Job DescriptionJoin Ideaboxpro as a Customer Service Agent
At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek ways to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project we undertake and every interaction we have.
Position: Customer Service Agent
Description: We are looking for a dedicated Customer Service Agent to join our team. As a Customer Service Agent, you will be the primary point of contact for our clients, providing exceptional service and support. This is an in-person role based in our Boston, MA office.
Responsibilities:
Qualifications:
Benefits:
Work Details:
Location:
Important: This is an in-person position, and work will be conducted at our offices in Boston, MA.
Join us in making every customer interaction exceptional