- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Growth potential
- Part-time benefits could vary
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
- Enjoy a competitive pay scale
- We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry
- You like working as a team, toward a common goal
- Enjoy working with internal and external customers worldwide
- Greet and assist passengers at the airport with check-in, boarding, and general inquiries
- Provide accurate information on flight schedules, gate assignments, and airport services
- Handle passenger check-in and baggage processing efficiently and courteously
- Assist passengers with self-service kiosks and online check-in procedures
- Resolve customer issues and complaints in a professional and timely manner
- Offer assistance to passengers with special needs, including unaccompanied minors and travelers with disabilities
- Make announcements and keep passengers informed about flight changes and boarding times
- You have a great attention to detail
- Willing to go that extra mile
- You enjoy working with a team or individually to accomplish your tasks
- Like to build long term relationships with your customers
- Physical activity may include:
- Stand and walk for extended periods of time
- Ability to lift 70 pounds or more
- Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
- Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
- Minimum age of 18 years old
- Ability to read, write, speak, and understand the English language, to include documents
- 1 year of customer service experience
- Comfortable working with computers, mobile devices, and tablets
- Ability to pass a drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
-
Guest Service Agent
1 week ago
Boston Harbor City Cruises Boston, United States Part time**Boston Harbor City Cruises is seeking a Guest Service Agent for our operation in Boston.** · **Salary Range: $15/hr** · **About You**: · This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. · **About the Opportunity**: · We are currently ...
-
Gust Service Agent
1 week ago
Ocean Havens Boston, United StatesPosition: Guest Service Agent, Front Desk at Ocean Havens · Job Summary: The Guest Service Agent is responsible for providing exceptional customer service to guests of the Inn & Marina in Boston, Massachusetts. This is a full-time, hourly position in the hospitality industry and ...
-
Guest Service Agent
6 days ago
The Whitney Hotel Boston, United StatesOverview: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Your Growth Path** · Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Mana ...
-
Passenger Service Agent
6 days ago
PrimeFlight Aviation Services, Inc. Boston, United States**INTRODUCTION** · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you** · **Perks of the jo ...
-
Guest Service Agent
6 days ago
The Whitney Hotel Boston Boston, United States**Overview**: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Your Growth Path** · Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales ...
-
Guest Services Agent
5 days ago
Olshan Properties Boston, United States**Position Summary** · Our team is looking to add an upbeat Guest Service Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have ou ...
-
Guest Services Agent
1 day ago
Onyx Boston, United StatesCity, State: · Boston, Massachusetts · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · - Operate the front ...
-
Sales & Service Agent
6 days ago
Metro Credit Union Chelsea, United StatesOur Member Service Center is growing As the face of Metro, this team is responsible for delivering quality service on a range of operations and products. You are the face of Metro, representing the Credit Union in a positive manner while processing transactions accurately and eff ...
-
Guest Services Agent
2 weeks ago
Charles Hotel Cambridge, United StatesJob Summary: · In this role, as a Guest Services Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. · Joining The Charles Hotel surrounds you with entr ...
-
Guest Service Agent
3 days ago
The Langham Boston Boston, United States**Perks**: · Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more. · **PURPOSE AND OBJECTIVES OF POSITION** · Providing an exceptional guest experience to ensure guests memorable stays through anticipatory servic ...
-
Guest Services Agent
2 hours ago
Courtyard Boston Cambridge Cambridge, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Guest Service/ Front Desk Agent
2 weeks ago
FAIRMONT Boston, United States**Company Description** Why work for Accor?** · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so tha ...
-
Bos Lead Passenger Service Agent
1 week ago
Swissport International AG Boston, United StatesOverview: · Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide ...
-
Guest Service Agent
1 week ago
Hyatt House Boston/Waltham Waltham, United States**_Come for a JOB, stay for a CAREER._**: · **ABOUT US** · At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an env ...
-
Guest Service Agent
2 hours ago
Hyatt House Boston/Waltham Waltham, United States**_Come for a JOB, stay for a CAREER._**: · **ABOUT US** · At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an env ...
-
Guest Services Agent
2 weeks ago
Hornblower - City Experiences Boston, MA, United States Full timeBoston Harbor City Cruises is seeking a Guest Service Agent for our operation in Boston. · We are currently seeking friendly, upbeat individuals to join our Guest Services Team, responsible for providing excellent support to our customers at our Boston ticket and boarding locati ...
-
Front Desk/guest Service Agent
2 weeks ago
Marriott Boston Quincy Quincy, United States**We are looking for guest service superstars with Marriott experience to wow our guests at the front desk.** · **We offer great benefits, including hotel discounts, medical/dental/vision insurance for full AND part-time associates, matching 401k, free meals, hotel discounts, and ...
-
Hotel Guest Service Agent
1 week ago
Holiday Inn Express Saugus Logan Airport (Baywood Hotels) Saugus, United StatesJob description · **Summary** · Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. · **Essential Job Duties** · - Greets ...
-
Guest Services Agent
2 weeks ago
Olshan Properties Boston, United StatesJob Description · Job DescriptionPosition Summary · Our team is looking to add an upbeat Guest Service Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professi ...
-
Customer Service Agent
2 weeks ago
Sixt Boston, United States Full timeCustomer Service Agent · Branches & Operations Vollzeit Boston Komm ins Team Orange, bei uns steht Kundenbegeisterung an erster Stelle Deine Rolle bei SIXT · Come Join the SIXT Boston Team. "Seeking a dynamic Customer Service Agent to join our luxury rental car company. Id ...
Passenger Service Agent - East Boston, United States - PrimeFlight
Description
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you
Perks of the job:
ABOUT US
Our Passenger Service Agent plays a vital role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes.
Passenger Service Agent must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions.
Additionally, you will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.
WHAT IT'S LIKE TO WORK AS A PASSENGER SERVICE AGENT
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc.
without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.