Front Desk/guest Service Agent - Quincy, United States - Marriott Boston Quincy

Marriott Boston Quincy

Verified Company

Quincy, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

We are looking for guest service superstars with Marriott experience to wow our guests at the front desk.

We offer great benefits, including hotel discounts, medical/dental/vision insurance for full AND part-time associates, matching 401k, free meals, hotel discounts, and a friendly team of co-workers.

What you will be doing:

A Guest Service Agent is responsible for greeting and registering guests and checking guests out of the hotel in our continuing effort to deliver outstanding guest service and financial profitability.

Our GSAs are also hotel "experts" and serve as the main point of contact for every hotel department. If this sounds like fun and you are a self-starter who enjoys meeting and interacting with all kinds of people, we would love to talk to you

What you should bring to the table: You should enjoy meeting and talking to new people and enjoy the art of hosting so you can help our guests feel welcomed and special. A comfort level with multi-tasking, using a computer, and fielding questions and/or complaints is important. Prior Marriott (PMS) experience is preferred. The job involves standing for prolonged periods.

Experience:
Preferred

years:
Previous hotel front desk experience preferred, but not required. Marriott experience is ideal

Education:
Required

High School or better

Behaviors:
Preferred

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic: Shows intense and eager enjoyment and interest

Motivations:
Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Peer Recognition: Inspired to perform well by the praise of coworkers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)