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Patient Service Representative
6 days ago
University of New England Biddeford, United StatesThe Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care, and insurance verification. Receives the patient/student by greeting and welcoming them to the Student Health Center. Using appropriate phone e ...
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Patient Service Representative
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Patient Service Representative
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Field Service Representative in Training
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Patient Service Representative
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patient service representative
1 week ago
University of New England Biddeford, ME , USA, United StatesThe Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care, and insurance verification. Receives the patient/student by greeting and welcoming them to the Student Health Cen Patient, Representative, Serv ...
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Patient Service Representative
6 days ago
University of New England Biddeford, United StatesPosition Details · Position Information · Position Type · Professional Staff · Faculty Track · Position Title · Patient Service Representative · Employment Status · Full Time · Months · 12 · Campus · Biddeford, ME · Description · The Patient Service Representative (PSR) is resp ...
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customer service representative
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Family Dollar Biddeford, United StatesFamily Dollar - 321 ELM STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
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Customer Service Representative
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Customer Service Representative
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Sentry Insurance Freeport, United StatesTake the customer service skills you have acquired over the years to the next level or make a change and start down your new career path today with our growing team of Service Professionals at one of the largest mutual insurance companies in the U.S · **New Hires coming to us wil ...
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patient service representative
6 days ago
Maine Medical Center Biddeford, ME , USA, United StatesSummary Position Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor p ...
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patient service representative
5 days ago
Maine Health Biddeford, ME , USA, United StatesFull Time · 9 Healthcare Dr · Clerical/Administrative Support · Day Shift · * Position Summary · * The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office d ...
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patient service representative
6 days ago
University of New England Biddeford, ME , USA, United StatesThe Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care, and insurance verification. Receives the patient/student by greeting and welcoming them to the Student Health Center. Using appropriate phone e ...
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patient service representative
6 days ago
Maine Health Biddeford, ME , USA, United StatesFull Time · 20 West Cole Road, Suite 101 · Clerical/Administrative Support · Day Shift · * Position Summary · * The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall gen ...
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patient service representative
6 days ago
Maine Health Biddeford, ME , USA, United StatesFull Time · 9 Healthcare Drive · Clerical/Administrative Support · Day Shift · * Position Summary · * The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general offic ...
Patient Service Representative - Biddeford, United States - University of New England
Description
Position DetailsPosition Information Position Type Professional Staff Faculty TrackPosition Title Patient Service Representative Employment Status Full Time Months 12 Campus Biddeford, ME Description The Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care, and insurance verification.
The PSR is often the first point of contact and must be familiar with services provided, health care providers, referral process, and other UNE departments.
Expected pay is $20.00/hour. Total compensation is $56,621 - $70,413, depending on which medical and dental plans are selected.About The University of New EnglandUNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges.
We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
UNE offers a generous comprehensive benefits package to eligible employees.The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Please visit the Human Resources Benefits site ) for additional information regarding UNE's fantastic benefits package.Responsibilities Welcomes patients as they contact the UNE Student Health Center in person or by telephone using a polite consistent manner, and answering or referring inquiries.
Serves patients by greeting scheduled and walk-in patients, scheduling appointments or follow-ups, taking insurance information, and maintaining records and accounts.
Monitors phones including voicemail greetings and keeps them current for operations; responds to voicemail messages as needed; routes phone calls to appropriate staff, takes messages, and directs phone calls to other departments as appropriate.
Prepares and updates daily schedule for providers and staff, prepares charts for daily schedule as needed. Updates electronic schedule as needed.Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.Places reminder phone calls to patients, follows up on "no-show" patients daily.
Ensures availability of treatment information by filing and retrieving patients records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Communicates appropriately with Director, Coordinator, Office Manager and all other staff.
Communicates patient concerns, and complaints to Office Manager, Coordinator or Director as appropriate.
Performs other related duties as assigned.
Qualifications Associate's Degree in an appropriate discipline, plus two to three years of relevant clinical experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
Excellent communication skills, oral, written, verbal; with patients, managers, other staff, other UNE departments.Ability to identify any problems or concerns that need immediate attention and alert medical staff.
Proven work experience as a Patient Service Representative or similar role.
Training or experience in use of Electronic Health Record or computerized filing/database management systems which indicates schedule patients, retrieve data, and file, type, create forms.
Knowledge of medical terms and practices.Maintains a professional demeanor.
Strong interpersonal and communication skills, meticulous attention to detail.
Ability to use tact, discretion and sensitivity in dealing with patients and confidential information.
Ability to deal courteously and efficiently with health care providers, hospital personnel, insurance companies, attorneys' offices, and others.
Problem Solving/Analysis and ability to multi-task.
Ability to work under pressure.
Ability and willingness to treat all patients with respect, and consideration in the most trying situations.
Build and maintain relationships with other UNE departments.
EEO Statement Summary Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE) Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.
Posting Detail Information Posting Number 2022PS0286P Open Date 02/21/2024 Close DateOpen Until Filled Yes
