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Patient Service Representative
15 hours ago
University of New England Biddeford, United StatesThe Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care, and insurance verification. Receives the patient/student by greeting and welcoming them to the Student Health Center. Using appropriate phone e ...
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Patient Service Representative
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Community Dental Biddeford, United States**Open House**: · - If you are interested in this position, please copy and paste the link below into a browser. I will be conducting short in-person interiews on 2/21/2024. The link will show my availability. Please select the date and time that works best for you. Thanks._ · - ...
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Customer Service Representative
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The New York City Muslim Center Hollis, United StatesThe New York City Muslim Center is seeking a dedicated and experienced Customer Service Representative to join our team. As the first point of contact for individuals reaching out to various branches of our center, you will play a vital role in providing exceptional customer serv ...
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Customer Service Representative
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Dog House Freeport, United States**Full-time Customer Service Representative** · **Who Are We?** · Dog House (heating, air, plumbing), located in Freeport, started 10 years ago and continues to grow. We are a family-owned and operated business providing residential and light commercial service 24-hours a day and ...
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Customer Service Representative
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NTT DATA Services Cumberland, United StatesWe are seeking Customer Service Reps preferably with Healthcare/Medical experience for an onsite role in Cumberland, RI. This is scheduled to be a 6+ month contract role. · In this role you will be responsible for support for the prescription records team responsible for providin ...
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patient service representative
3 days ago
University of New England Biddeford, ME , USA, United StatesThe Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care, and insurance verification. Receives the patient/student by greeting and welcoming them to the Student Health Cen Patient, Representative, Serv ...
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Patient Service Representative
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MaineHealth Biddeford, United StatesPosition Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient d ...
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Customer Service Representative
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Sentry Insurance Freeport, United StatesTake the customer service skills you have acquired over the years to the next level or make a change and start down your new career path today with our growing team of Service Professionals at one of the largest mutual insurance companies in the U.S · **New Hires coming to us wil ...
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Patient Service Representative
12 hours ago
University of New England Biddeford, United StatesPosition Details · Position Information · Position Type · Professional Staff · Faculty Track · Position Title · Patient Service Representative · Employment Status · Full Time · Months · 12 · Campus · Biddeford, ME · Description · The Patient Service Representative (PSR) is resp ...
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patient service representative
10 hours ago
University of New England Biddeford, ME , USA, United StatesThe Patient Service Representative (PSR) is responsible for front office operations, including scheduling and coordinating patient care, and insurance verification. Receives the patient/student by greeting and welcoming them to the Student Health Center. Using appropriate phone e ...
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patient service representative
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Maine Medical Center Biddeford, ME , USA, United StatesSummary Position Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor p ...
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patient service representative
10 hours ago
Maine Health Biddeford, ME , USA, United StatesFull Time · 20 West Cole Road, Suite 101 · Clerical/Administrative Support · Day Shift · * Position Summary · * The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall gen ...
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patient service representative
10 hours ago
Maine Health Biddeford, ME , USA, United StatesFull Time · 9 Healthcare Drive · Clerical/Administrative Support · Day Shift · * Position Summary · * The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general offic ...
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Patient Service Representative
1 day ago
MaineHealth Biddeford, United StatesSummary · Position Summary · The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and moni ...
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patient service representative
10 hours ago
Maine Health Biddeford, ME , USA, United StatesFull Time · 9 Healthcare Dr · Clerical/Administrative Support · Day Shift · * Position Summary · * The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office d ...
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Pratt Abbott Kennebunk, United StatesAs our Customer Service Representative, you will serve as the face of Pratt Abbott, providing exceptional customer service. You will keep the store clean, process dry cleaning and wash and fold orders, sign up new customers, and operate a register. · To thrive in this role, you * ...
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Gelinas HVAC Services Scarborough, United States**Responsibilities**: · - Receive inbound calls and make outbound calls scheduling service, maintenance, and follow up appointments with competitive urgency. · - Address issues and requests from customers by working with the service team to providing solutions and manage service ...
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Customer Service Representative
3 hours ago
MaineHealth Biddeford, United StatesSummary · This position is located at Southern Maine Health Care Emergency Department · Schedule: Saturday and Sunday, 9am-9pm · May be called upon to provide all customer service functions and must convey a friendly, caring, and professional attitude. Responsible for meetin ...
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Customer Service Representative
1 day ago
Crimson Solutions Cumberland, United StatesAbout ARTUS AG: · Together, let's make it simple: Unleash your drive and unleash the full potential of your talents at the ARTUS GROUP. Since now apply, we have been combining the comprehensive, traditional activity of an insurance broker with the services of a modern consulting ...
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MaineHealth Biddeford, United StatesSummary · Position Summary · The health care work force of the future should have the knowledge and skills to provide patient-centered, community focused, cost-effective, clinically effective, coordinated care. To do these things successfully, the work force must be competent, f ...
Customer Service Representative - Biddeford, United States - Dead River Company
Description
** Customer Service Representative**
**Job Category****:** Operations **Requisition Number****:** CUSTO003501 Showing 1 location **Job Details**
**Description**
**Essential Functions:**
Courteously answer incoming telephone calls and assist walk-in customers.
Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.
Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.
Develop a thorough knowledge of all departments, products, services, and delivery schedules.
Enthusiastically participates in annual market objectives, promotional programs and contests.
Support other members of the office staff by cross-training within the department and offering assistance as needed.
Perform other miscellaneous office duties such as filing, photocopying, and shredding.
**Other Tasks:**
Assist with special projects and other work-related duties as assigned.
**Other Attributes Required:**
Dependability
Good communication and listening skills
Accuracy, organization, and attention to detail
Ability to work in a dynamic environment without distraction
Courteous demeanor and professional appearance
Flexibility to work seasonal overtime
Trouble shooting skills within and between departments
The ability to adapt to change
**Education:**
A high school diploma or equivalent is preferred.
**Experience:**
One year of previous customer service experience including computer work is preferred.
**Equipment and Tools Used:**
Calculator, telephone, computer terminal, copier,
**Decisions Made:**
This position works as a trusted advisor to provide assistance to our customers. Resolves customer issues such as delivery or billing problems. If dissatisfaction persists, the customer is referred to the appropriate department head for resolution.
**Safety Considerations:**
The main safety concern relates to proper ergonomics while working at a video display terminal.
**Contacts:**
This position deals frequently with customers over the telephone and in person requiring excellent customer relations skills. The Customer Service Representative also cooperatively works with other employees and interacts with other departments.
**Work Environment:**
The work environment is mainly an office setting. The heating season is typically faster paced than the rest of the year.
**Physical Requirements Analysis:**
The position requires frequent sitting and some standing.
There is frequent use of the fingers to write, input data into a computer system, and handle paperwork
There is frequent communication involving both speaking and listening in person and over the telephone
**Weight or Force Moved:**
There is rarely a need to lift or move an object weighing more than 10 pounds.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
