Data analyst with a focus on CRM and process automation - Utica, United States - BlueWave Solutions
Description
Your Mission:
As the driving force behind our digital transformation, we are looking for a tech-savvy individual to revolutionize our manual processes through intelligent automation solutions. With your extensive knowledge in CRM systems and data analysis, you will play a key role in shaping and optimizing our sales strategies.
Your Responsibilities:
- Analyze, optimize, and automate existing sales and back-office processes.
- Continuously develop and maintain our CRM system to increase efficiency and improve data quality.
- Create automated workflows and scripts, preferably using PowerShell, to simplify daily tasks.
- Develop and implement data analysis and visualizations using SQL and PowerBI to enable data-driven decision making.
- Manage email and phone correspondence, as well as proposal creation and order processing.
- Take responsibility for database maintenance and report creation for internal stakeholders.
Your Qualifications:
- Extensive experience in working with CRM systems and adapting them to meet business needs.
- Demonstrated success in automating business processes, preferably in the sales field.
- Strong analytical skills and extensive knowledge in SQL, PowerBI, and PowerShell.
- A completed commercial apprenticeship or a degree with a focus on IT, business informatics, or a comparable qualification.
- Excellent organizational skills and a self-directed
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