Deputy Director PeopleSoft Technical Operations - Shawnee, United States - State of Kansas

State of Kansas Shawnee, United States

2 weeks ago

Description

Employment Benefits

First day of employment coverage under the State Employee Health Plan (SEHP) for medical and prescription drug coverage and dental plan.

Additional voluntary options including vision, hospital indemnity, accident and critical illness insurance plans and flexible spending accounts.

SEHP members and their covered family members have access to the HealthQuest Health Center at 9th and Kansas Avenue in Topeka for in person and virtual health care services.

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Employee discounts with the

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information

Position Summary & Responsibilities:

Position Summary

The Department of Administration (DofA), Office of Systems Management (OSM) is accepting applications for the Deputy Director of PeopleSoft Technical Operations. This position serves as the Deputy Director for the PeopleSoft technical architecture teams, within the OSM and in support of the DofA, Chief Information Officer (CIO).

The OSM is responsible for the strategic planning, integration, and technical support the statewide PeopleSoft Human Capital Management (HCM) and Financial Supply Chain Management (FSCM) systems. These systems provide the complex information technologies for statewide HR/Payroll and Finance. This position will be responsible for the day-to-day management of all HCM and FSCM application development, security, workflow, batch administration teams and supervision of other various technical duties. This position will work with the agency CIO to monitor the compliance of the PeopleSoft managed services and hosting contract. The Deputy Director will also manage and enforce service level agreements to ensure all performance metrics, production up time, disaster recovery, security and support desk response times and other areas are meeting or exceeding business and customer expectations.

Job Responsibilities may include but are not limited to the following:

Manage the development, security, workflow, and batch administration teams of the statewide PeopleSoft applications

Collaborate with direct reports and set clear expectations for the teams and individuals to align with business and office objectives

Establish standard training protocols for staff development and onboarding

Ensure system development lifecycle and application security best practices are being enforced and maintained

Establish procedures for maintaining internal documentation and knowledge base

Partner with DofA core business managers to ensure service level agreements for the PeopleSoft technical operations are meeting or exceeding business and customer expectations

Provide strategic direction for system upgrades, integrations, and enhancements with alignment of business priorities and initiatives

Manage compliance of the PeopleSoft managed services and hosting contract as well as integrated third-party applications

Coordinate with DofA core business mangers to maintain system priorities and enhancement requests

Provide IT project management and guidance for all PeopleSoft projects; including but not limited to application PUM upgrades, PeopleTools patching, environment refreshes and functional enhancements

Manage application and hardware service contracts and licensing related to the PeopleSoft statewide systems

Build and manage relationships with stakeholders, external customers, IT staff, administration, and vendor partners that are vital to the success of projects.

Qualifications:

Education

Bachelor's Degree in Computer Science or related field from an accredited college or university; may substitute relevant experience in areas listed above.

Other Qualifications:

Minimum five (5) years' management experience of PeopleSoft technical or functional teams

Experience with PeopleSoft 9.2 implementation and application upgrade strategies

Familiarity of PeopleSoft technical and functional frameworks including: PeopleCode, PeopleTools, Security and Workflow, Application Engine, Integration Broker, PeopleSoft reporting tools (PS Query, Tree Manager, PS/nVision, SQR, XML publisher) PTF, AWE, Page and Field Configurator, Drop Zones, Component Interfaces, Event Mapping, etc.

Basic understanding of PeopleSoft functional modules in both HCM and FSCM

General knowledge of PeopleSoft infrastructure: PeopleSoft Application server, web server and process scheduler Oracle Database and AIX/Linux operating systems

Ability to estimate the level of effort and effectively triage issues for a timely and productive resolution

Strong knowledge and understanding of the system development lifecycle

Ability to establish effective working relationships with numerous external stakeholders and internal business units

Familiarity with project management methodologies

Effective written and oral communication skills

Demonstrated critical reasoning and problem-solving skills

Organizational awareness, particularly related to mission and strategic alignment

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