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    Community Manager - Tampa, United States - B Student Living

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    Description

    Job Description

    Job Description

    Position: Community Manager – Student Housing Experience Required – $1,500 Signing Bonus
    Type: Full Time
    Location: The Retreat at Tampa
    Property: 11326 N 46th Street – Tampa, FL 33617
    Company: B.HOM Student Living
    Link:

    *This position is eligible for a $1,500 Signing Bonus You must be active in the role, and it will be paid out after 90 days of employment with the company.*(for externals only)

    The Student Housing Community Manager (internally known as BHOM General Manager) has full responsibility for the overall operations of the assigned property, including effective execution of all phases of staffing and administration of the day-to-day business functions; accounting, marketing, leasing, maintenance, capital improvements, resident services, and other related projects as directed.

    Overview:

    • Hire, train, supervise mentor and coach all property team members for success; training and development of all team members; manage team scheduling; ensuring all operational standards and procedures for the property are implemented, monitored and maintained
    • Maintain leasing and marketing activities and programs; maintain sales and service standards; participate in sales calls, tours and presentations as needed
    • Provide guidance and direction related to student behavioral issues; mediate roommate conflicts and respond to resident complaints; implement and maintain resident handbook; address lease violations through the established company processes and procedures
    • Physically inspect units, common areas and related community areas to ensure property standards are met and maintained; track maintenance requests and follow up on timely completion; coordinate turn to ensure units are available for scheduled move-ins
    • Maintain budgeted marketing and leasing plans and other aspects of running the property including but not limited to: managing all costs and expenses of all departments in order to maximize NOI, ensuring all financial controls are followed in accordance with company policies and procedures, monitor resident accounts to ensure accuracy and timeliness of charges and collections, and recommend and implement appropriate correct actions concerning internal controls, presentation and organization.
    • Develop relationships with campus departments and organizations and corresponding key representatives to target student services and marketing opportunities; oversee and participate in outreach marketing efforts within local community; develop and oversee Resident Life program and related marketing opportunities, efforts and program budget; supervise and manage spending for Community Ambassador organized events
    • Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law or local law.

    Minimum Qualifications/Skills:

    • 4 years of Student Housing management experience
    • Strong understanding of campus departments and on-campus housing
    • Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use)
    • Excellent verbal, written communication and presentation skills
    • Strong customer mindset and demonstrated leadership skills

    Desired Qualifications/Skills:

    • Knowledge of Entrata

    Work Schedule: Will generally work a Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.

    BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

    Company DescriptionA strong community + decades of experience = student living, simply better

    Our Story
    All Work, All Play
    The genesis of B.HOM Student Living came about naturally. Our clients expressed a growing desire to invest in the student housing market, and B.HOM Student Living had the operating platform to support this niche service. We married our long-standing platform with one of the most well-respected, singularly-focused, student housing leaders in the industry to develop what we believe is a specialized management team.

    Our vision
    To Exceed Customers'
    Expectations
    B.HOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. We leverage this foundation to provide clients with superior products and services that are customized to meet their unique needs.

    Our core values combined with our national support services enables B.HOM Student Living to immediately improve operations and increase the value of your investment.

    Company Description

    A strong community + decades of experience = student living, simply better\r
    \r
    Our Story\r
    All Work, All Play\r
    The genesis of B.HOM Student Living came about naturally. Our clients expressed a growing desire to invest in the student housing market, and B.HOM Student Living had the operating platform to support this niche service. We married our long-standing platform with one of the most well-respected, singularly-focused, student housing leaders in the industry to develop what we believe is a specialized management team.\r
    \r
    Our vision\r
    To Exceed Customers'\r
    Expectations\r
    B.HOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. We leverage this foundation to provide clients with superior products and services that are customized to meet their unique needs.\r
    \r
    Our core values combined with our national support services enables B.HOM Student Living to immediately improve operations and increase the value of your investment.


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