- Able to work with different personality types to accomplish set goals.
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Revenue Conservation Specialist
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Forestry Program Specialist
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Anne Arundel County, MD Anne Arundel County, MD, United States**Position Description**: · Anne Arundel County Government is seeking a full-time, permanent, Safety Sensitive **Forestry Program Specialist (Program Specialist II)** within the Inspection Division of the Department of Inspections & Permits. · The goal of the Forestry program is ...
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Program Support Specialist
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Specialist for Occupational Safety
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Specialist in Cardiology
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Museum Specialist
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Museum Specialist
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Environmental Protection Specialist
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The Nature Conservancy Arlington, United States**OFFICE LOCATION**: · Arlington, Virginia, USA · LI-REMOTE · PDN · **WHO WE ARE**: · The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to th ...
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Laboratory Technical Specialist
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IT Security Specialist
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Enterprise Reporting Specialist
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Executive Support Specialist
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Data Management Specialist
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Boat Service Specialist
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Bass Pro Shops Spring, United States**EXCITING OPPORTUNITY AWAITS NEW STORE OPENING IN SPRING, TEXAS** · **Join our dynamic team as we embark on a thrilling journey with the opening of our newest store** · *** · **_:_** · The Service Specialist assists in all aspects of Service Department operations including unit ...
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Administrative Services Manager, Journeyman
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Visual Information Specialist
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U.S. Secret Service Washington, United States**Duties**: · The selectee will serve as a/an Visual Information Specialist in the Forensic Services Division. Typical work assignments include: · - Utilizing ArcGIS Pro, ArcGIS Enterprise, ArcGIS Portal, and ESRI City Engine to aid in data collection, editing, manipulating, and ...
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Team Lead Used Firearms
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Bass Pro Shops Spring, United States**EXCITING OPPORTUNITY AWAITS NEW STORE OPENING IN SPRING, TEXAS** · **Join our dynamic team as we embark on a thrilling journey with the opening of our newest store** · **__**_:_** · The Team Lead operates a business within a business. Their responsibilities are, but not limited ...
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Specialist in Ophthalmology
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Aurora Technologies Navy, United StatesNavy Ophthalmologist (m/f/d) Conservative or Surgeon Location: 35683 Dillenburg Additional Information: TOP POSITION Time account for overtime, full-time or part-time Start: By arrangement; preferably as soon as possible CLIMATE ACTION For your application, we will plant three tr ...
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Specialist in Otorhinolaryngology
3 weeks ago
Velocity Enterprises Washington, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you On behalf of our client, a medical center near Gifhorn, we are looking for a specialist in Otolaryngology (ENT) to join their team as soon as possible. The position includes ...
Revenue Conservation Specialist - Edgewater, United States - Senske Lawn and Tree Care
Description
At Blades of Green, our Revenue Conservation Specialists need to be able to solve problems effectively and efficiently, providing one-call resolution, multi-task, including talking on the phone and typing on the computer at the same time, and handle difficult situations with clients with care and poise.
In addition to customer service experience, the ideal candidate will have experience in a call center type environment, handling cancellation requests and collecting payments.
Job Responsibilities:
Proficiency in the use of Customer Relations Management (CRM) databases and debt collection software to update records and interpret payment information.
Multitasking skills to move from one case to another.
Written communication skills to keep detailed, simple-to-understand notes about contacts.
Oral communication skills to interact professionally with customers and coworkers.
Customer service skills to handle objections and deal with distressed individuals.
Goal and task driven to ensure we meet our collection initiatives and goals.
Able and willing to handle cancellation request phone calls from the call center.
Able to work independently on special projects as assigned.
Build customer rapport by showing empathy and compassion, when appropriate.
Able to sit for long periods of time.
Be a Team Player
Experience working with the Microsoft platforms (Teams, Outlook, Word, Excel).Key Performance Indicators (KPI):Cancel/Skips SavesAdherence to ScheduleClient SatisfactionRetention AdherenceQuality Call Control MonitoringBenefits:Health Vision and Dental InsurancePaid Time OffSick LeavePaid Holidays401K with Company MatchingEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)