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    Revenue Operations Systems Administrator - Pittsburgh, United States - CB Insights

    CB Insights
    CB Insights Pittsburgh, United States

    3 weeks ago

    Default job background
    Description
    Create data-based insights. Build and test smart hypotheses. Build new capabilities in a cutting edge RevTech stack. Drive customer acquisition and value.

    The Role You'll Play


    The Revenue Operations Systems Administrator sits in the center of the company's Go-to-Market organization collaborating with Sales, Customer Success, Marketing, Finance, and Product.

    In this role, you are responsible for creating and optimizing processes to improve GTM efficiency and revenue. You will be building and improving infrastructure to support our revenue team. The ideal candidate knows how to get things done and solves meaningful challenges that are results-focused.


    In this role, you will be involved in strategic planning and defining our tech stack roadmap for 100+ team members across Sales, Customer Success, and Marketing.

    You will also own the user experience for our team and ensure our partners can do their jobs effectively and efficiently.

    About The Go-to-Market And RevOps Team

    RevOps at CBI is focused on driving measurable revenue impact: we strategize how to go-to-market (vs. 'supporting sales'), we publish actionable intelligence for the business (vs. refreshing charts), we lead the identification, testing and rollout of revenue initiatives (vs. supporting the roadmap), and build an innovative tech stack to drive value for our customers (vs. maintaining the mess).


    We take a product-management approach toward our tech stack test & learn, always focus the company on our customers, and automate as much as possible.

    Your Main Tasks

    Build the processes and systems that generate actionable insights on our business and market.
    Understand our key business metrics and how we can build processes and systems that help uncover the driving factors behind them
    Help demystify our prospect to customer journey - align our processes and tools to give us a clear view of performance across the revenue funnel
    Define the strategy and roadmap for revenue processes and systems
    Create the vision and structure for how our GTM systems (Salesforce, Hubspot, Gong, Apollo, etc.) and supporting tools will connect and operate seamlessly
    Identify and implement tools, best practices, and operational workflows with an eye toward measurable outcomes and continuous improvement
    Focus on building the minimum viable product; avoid "feature creep"
    Own the integrity of our revenue systems ecosystem by putting in place proper access and permissions controls, ensuring data integrity, and developing protocols for change management
    Execute high impact initiatives.
    Partner with RevOps leadership and other Go-to-Market teams to drive initiatives that impact revenue - for example, identifying use cases for generative AI to make our outreach more timely and relevant for our prospects
    Drive robust systems, processes, and analytics to ensure that we learn from any initiative treating them as experiments with data-based learning
    Collaborate with Sales, Customer Success, Marketing, Product and Finance team members as a project owner and executor

    What You Bring To The Table

    3+ years experience in Revenue Operations, Salesforce Administration, or similar roles
    Demonstrated Salesforce experience required; Salesforce Certified Admin a huge plus
    Product manager mindsight with proven ability to make a complex tech stack easy-to-use
    Ability to see big picture and distill it into project plan with specific actions
    Team player who isn't afraid to connect with cross-functional teams directly to get feedback
    A desire to learn and execute, especially in regard to new technologies utilizing generative AI
    Bachelor's degree

    You'll Be Successful Here If

    You seek and build expertise:
    You learn the playbooks that work elsewhere and build the ones that works for CBI

    You're a true owner:

    You have an ownership mindset and don't wait for someone else to tell exactly what needs to be done.


    You focus on results:
    You don't believe in vanity metrics and believe in taking swings at big outcomes.

    Please note this is a US-based role.

    In addition to base salary, this role is also eligible for a bonus opportunity.


    A little bit about our pay practices: Typically, we will hire at our Hiring Target, but actual starting pay may be based on several factors, including, but not limited to, market rate, the qualified pool of candidates, internal compensation, candidate experience, and budgetary constraints.

    Compensation

    $93,000—$117,800 USD

    What We're All About

    We're on a mission to advance the technology economy one driven by innovation, markets, and entrepreneurship. We believe a thriving technology economy powers a thriving society.

    By synthesizing, analyzing and visualizing millions of data points, we deliver a 360° view of the technology economy – powering the insights that buyers, sellers, investors, and advisors need.

    As a CBIer, you can expect to leverage generative AI to drive creativity, efficiency, and strategic decision-making.

    Our culture is infused with the spirit of exploration and experimentation – and AI is a catalyst for new ideas and breakthrough solutions.

    Our Core Values

    Build Dope Isht
    Seek the Truth
    Create Simplicity
    Dive Deep
    Push Limits
    Own Outcomes

    You'll want to work here if

    You are excited about how AI is transforming tech
    You are hungry for feedback and the chance to grow
    Your instinct is to work smarter not harder
    You love developing as a SME with a POV
    You are motivated by challenges and big ideas
    You believe in radical personal accountability

    You Don't Want To Work Here If

    You are a tech pessimist
    Radical Candor is not your style
    You like to build big processes
    You stay @ the 30,000 foot view instead of digging into the details
    You prefer to operate in your comfort zone
    You expect to be judged by outputs instead of outcomes

    What We Offer

    Award-winning culture: recognized by Inc., Glassdoor, and Built-in for leadership, career opportunity, and engagement

    Industry Insight:
    over 500k+ people follow our tech newsletter: sign up here

    Holistic compensation:

    cash, rich healthcare insurance benefits including PPO, HSA, and FSA options, Gympass, multiple mental health resources, pet insurance, 401k match, annual education stipend, and generous paid time off.

    About Our Pay Practices

    We believe in recognizing and rewarding excellence. Our commitment to fairness means that compensation decisions consider factors like qualification, location, internal equity, and market data.

    Our compensation philosophy goes beyond base salary.

    To align with your dedication and success, we offer total compensation as innovative as the work we do - this includes variable cash potential, 401k matching, flexible healthcare options plus mental health and gym resources, professional development and education stipends, great PTO, and more.

    Equal

    Opportunity

    Employer:
    At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives.

    We're proud to be an equal opportunity employer - all applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    #J-18808-Ljbffr
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