Customer Service Representative - Colleyville, United States - Duren Jenkins Farmers Insurance

Duren Jenkins Farmers Insurance Colleyville, United States

1 week ago

Description

Job Description

Our office isquickly growingand we need someone who we can fit into our office puzzle The position offered isfull time. Our Customer Service and Sales Representative needs toexceed customer service standardsto current clients while alsoassisting prospects as they call in.

Apply for the position today by completing the form and completing the assessment.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within specified time frame.
Search out cross sale opportunities
Advise current and potential customer on recommended insurance needs

Requirements

Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Pass and maintain P&C Texas license
Pass background check and drug screening

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