- Answers telephone promptly in a polite and professional manner and exceeds patient satisfaction.
- Able to answer questions related to Ophthalmology and evaluate when to escalate up.
- Presents in a professional and educated manner to all customers, patients, and Dr.'s that call in.
- Places outbound telephone calls.
- Researches and resolves issues to ensure patient retention and satisfaction.
- Directs calls to other departments as needed.
- Use sound judgment in handling calls, especially with upset patients.
- Understanding of when to escalate calls to physicians/practice manager.
- Schedule appointments correctly servicing multiple centers.
- Maintains knowledge of company products and customer service processes
- Ability to handle a Call Center environment: work quickly and multi-task.
- 2+ years experience in high volume call center preferred but willing to train the right person
- Ophthalmology experience
- Associates degree and/or other comparable degrees a plus
- Bilingual is a plus (English/Spanish)
-
Admissions Advisor
1 week ago
Center for Employment Training Oxnard, United StatesUnder the supervision of the Center Director or assigned supervisor, is energetic, outgoing, passionate, confident, and shares CET's vision, values, and commitment. Performs duties associated with student admissions and supportive services and demonstrates superior customer servi ...
-
Agent
1 week ago
Crisis24 Santa Barbara, United StatesAt Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful. It takes an entire te ...
-
Retail Sales Associate Part Time
1 week ago
BJ's Wholesale Club, Inc. Oaks, United States Part timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
-
Optometrist-PD
1 week ago
Kaiser Permanente Ventura, United StatesProvides visual examinations, including those conducted to identify the presence of pathology. Conducts detection and differential diagnosis of abnormal visual, ocular and/or systematic conditions. Provides complete high quality optometric/vision care services to members. · Essen ...
-
Account Manager Personal Lines
1 week ago
Acrisure LLC Ventura, United StatesJob DescriptionAbout Acrisure:Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow wha ...
-
Account Manager Personal Lines
5 days ago
Acrisure LLC Ventura, United StatesJob Description · About Acrisure: · Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and ...
-
registered nurse/senior registered nurse
1 week ago
County of Ventura (CA) Ventura, CA , USA, United States· What we offer: · * New Hire Incentive -New hires may be eligible for a one-time New Hire Incentive of up to 10% of the annual base wage. (Subject to the applicable section of the CNA MOA , Sec Expires 12/31/2023. · * Educational Incentive - An educational incentive of 2.5% for ...
-
Director, Customer Service
1 week ago
Western Growers Oxnard, United States**Description** · Join our team of dedicated professionals who are committed to ensuring our clients can provide affordable health benefit solutions for their employees. · Pinnacle Claims Management is a 3rd party administrator that provides health benefits administration and r ...
-
HR Business Partner
1 week ago
CommonSpirit Health Oxnard, United StatesOverview: · St. Johns Regional Medical Center located in Oxnard California is a recognized as a Top 250 Hospital in the Nation and as one of Americas 100 Best Hospitals for Cardiac Care by Healthgrades. St. Johns Regional is a part of Dignity Healths Southern California Division ...
-
HR Business Partner
6 days ago
CommonSpirit Health Oxnard, United StatesOverview: · St. Johns Regional Medical Center located in Oxnard California is a recognized as a Top 250 Hospital in the Nation and as one of Americas 100 Best Hospitals for Cardiac Care by Healthgrades. St. Johns Regional is a part of Dignity Healths Southern California Division ...
-
Sales & Customer Service Associate
2 weeks ago
Massage Envy Oxnard, United StatesOverview: · Where Better Careers Begin · Massage Envy Oxnard, 655 Town Center Dr. · Do you have a passion for helping others? At the Massage Envy Oxnard franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we' ...
-
Certified Registered Nurse Anesthesist
1 week ago
inSite Digestive Health Care Oxnard, United StatesEOE Statement · We are an equal employment opportunity employer. inSite Digestive Health Care complies with all applicable Federal civil rights laws as well as Section 1557 of the Affordable Care Act (ACA) and does not discriminate on the basis of race, color, national origin, a ...
-
Patient Access Manager
1 week ago
Optum Oxnard, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...
-
Sales Support Specialist
3 days ago
Boss Audio Oxnard, United StatesJob Description · Job DescriptionThe Sales Support Specialist is a critical role for the company to make sure that our customers are beyond satisfied before and after their purchase. Our agents demonstrate rapport, innovation, dependability, and efficiency. It is the responsibili ...
-
Center for Employment Training Oxnard, United StatesJob Description · Job DescriptionUnder the supervision of the Center Director, performs technical training instruction in Administrative Medical Assistant skill competencies: Introduction to Allied Health Care, Health Care Communication and Interpersonal Skills, Basic Principles ...
-
Precise Systems Port Hueneme, CA, United StatesAs a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service · Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acqu ...
-
Software Engineer
1 week ago
Valkyrie Enterprises Port Hueneme, United StatesSoftware Engineer · This position is Contingent Upon Contract Award · Purpose:Valkyrie Enterprises is seeking a Software Engineer to support the Underway Replenishment Division at Naval Surface Warfare Center Port Hueneme Division. · Job Description:Revise and provide control ...
-
VLS LSE Senior Mechanical Engineer
1 week ago
Precise Systems (MD) Port Hueneme, United StatesJob DescriptionAs a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapon ...
-
VLS LSE Senior Mechanical Engineer
4 days ago
Precise Systems (MD) Port Hueneme, United StatesJob Description · As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and we ...
-
Senior Mechanical Engineer/Machinery Design
1 week ago
Valkyrie Enterprises Port Hueneme, United StatesSenior Mechanical Engineer/Machinery Design · This position is Contingent Upon Contract Award · Purpose: · Valkyrie Enterprises is seeking a · Machinery Design focused Mechanical Engineer · to support the Underway Replenishment Division at Naval Surface Warfare Center Port Huen ...
Call Center Agent - Ventura, United States - NVISION Eye Centers
Description
Overview:
NVISION Eye Centers is the leading ophthalmology partner comprised of the nations leading providers of ophthalmic physician services. Based in Aliso Viejo, California, the Company operates over 50 locations (clinics and ASCs). We strive to delight our patients by providing unrivaled care and service that exceeds their expectations. We are The Eye Doctors #1 Choice.
This position is responsible for ensuring the consistent delivery of customer service that exceeds expectations of our callers and our multiple center locations. This role will ensure company success by raising conversion rates from initial phone call to consultation. The ideal candidate will have a background in Ophthalmology and will be able to support calls oriented towards Ophthalmology.
Responsibilities:USD $19.00/Hr.
Max:
USD $20.00/Hr.