Patient Access Representative - Marion, United States - Marion Health

Marion Health

Verified Company

Marion, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary

Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the scheduling, insurance verification, precert followup, preadmission, admission, registration, ordering of tests and procedures, verifying medical necessity and point of service collections of all patients into the hospital in a courteous and professional manner. He/she is responsible for interviewing and gathering complete and accurate demographic and financial data to complete the above functions in a timely manner and informing patients of their rights, hospital policies and procedures. Performs other duties as assigned.

Minimum Job Requirements

High School diploma or its equivalent.
One (1) year accumulated experience in a clerical, healthcare related position, or customer service.
CPR certification must be obtained within one year of hire.

Preferred Job Requirements

Skills / Knowledge / Abilities

Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, coworkers, managers, providers and other hospital personnel on a onetoone basis using appropriate grammar, vocabulary and word usage.
Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
Excellent time management, and organizational skills.
Ability to problem solve, multitask in a fastpaced setting and work well in a team environment.
Excellent customer service skills.
High degree of accuracy with concentration and close attention to detail.
Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.

Working Conditions

Typical office environment with prolonged sitting.
Ability to work occasional extended hours, evenings and/or weekends based on the needs of the department.
Ability to be flexible to work at various office locations.
Works with protected health information.

Physical and Mental Activities, Tools and Equipment

Use of personal computer and other standard office equipment including but not limited to: telephone, fax, copier, calculator, and scanners.
Repetitive wrist, finger and hand movement. Occasional manipulation of large volumes of books, charts, reports or files.
Ability to lift supplies or equipment.
Ability to push wheelchairs for patients.
Ability to push workstation on wheels throughout various hospital locations.
Lifting, pushing, pulling, walking sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.

Equal Opportunity and

Affirmative Action Employer:
Minority/Female/Veteran/Disability.
Marion Health is a smoke-free environment.

Location:
Marion Health - Patient Access

Schedule:
PRN, Days