Chain Resolution Specialist - Winston-Salem, United States - Noor Staffing Group

Noor Staffing Group Winston-Salem, United States

2 weeks ago

Description

Job Description

Job Description

Position:
Chain Resolution Specialist

Location:
Winston Salem, NC 27105

Duration: 7 months

Working Schedule:
Monday-Friday, 8AM-5PM

Description:

The Chain Resolution Specialist is the primary liaison for our delivery locations for high volume, high dollar chain account discrepancy resolution.

The role is to provide accurate and timely root cause resolution of customer exceptions while identifying and escalating discrepancy trends using MS Excel and SAP S4Hana.

Coordinator will work with veteran specialists to manage and prioritize work on high volume accounts.

Major Task Responsibilities and Key Accountabilities:

Resolution:

Use Excel (intermediate) to manage and track large volume (+50K lines) of information to facilitate overall case reduction
Use proprietary software, customer portals, and MS Office Suite to pull and save backup for case processing
Compare delivery documentation for accuracy; use findings to take appropriate next steps to resolve, using communication skills to help delivery partners understand resolution requirements
Sample customer deductions to determine trends and raise visibility to reoccurring discrepancies
Research customer disputes and inquiries, including but not limited to: Pricing, Missing Payments, Missing Invoices, Missing DSD, Unauthorized Product, quantity discrepancies, misapplied payments
Locate and use customer remit to research discrepancies
Maintain complete and accurate documentation within SAP and external trackers (ie, in Excel)
Develop/have strong understanding of CSC operations to appropriately advocate process compliance and field partnerships
Partner with sub teams and other departments to achieve root cause resolution of customer exceptions
Work closely with internal/external partners (delivery sites/AR) to ensure accurate and timely communication
Meet set Service Level Agreements, Productivity, and Quality Goals
Serve as primary contact for delivery partner locations (developing strong understanding of both internal and external processes will be keys to success)

Basic Qualifications:

1 to 3 Years Relevant Experience
High School diploma
Curious, self-driven, and results-oriented
Intermediate Excel
Ability to work fluently in MS applications (Outlook, Word)
Strong team and organizational skills
Highly effective interpersonal and communication skills (written, oral)
Well-developed analytical and problem-solving skills

Preferred Qualifications:

Two- to four-year Degree in Business, Finance, Accounting, or Economics
Prior experience with SAP S4Hana or other SAP version
Advanced Excel (Pivots, formulas)

#J-18808-Ljbffr

Tax Resolution Specialist

1 week ago

Tax Protection Plus LLC Winston-Salem, United States

Job Description · Job Description · Are You an Experienced Tax Professional Looking For Your Next Exciting Career Opportunity? · Protection Plus is the leading provider of Audit Assistance Services offered through the nation's largest tax software platforms. We are looking for ...
Chain Resolution Specialist

1 week ago

Axelon Winston-Salem, United States

Position Title: Chain Resolution Specialist · Location: Winston Salem, NC (Onsite) · Working Hours: Monday-Friday, 8AM - 5PM · Job Description: · The Chain Resolution Specialist serves as the primary liaison for our delivery locations, focusing on resolving high-volume, high-dol ...
IT Procurement Specialist

4 days ago

CRG Winston-Salem, United States

IT Procurement Specialist · Location: Winston Salem, NC (Hybrid) · Pay: $95,000-$115,000 · RESPONSIBILITIES · Develop and implement Agreements with suppliers to promote an environment of continuous improvement and innovation. · Ensure full cross-functional commitment to strategi ...
Accounts Receivable Deductions Specialist

1 week ago

LHH Recruitment Solutions Winston-Salem, United States

Job Description · Job DescriptionWe are working with a fantastic company in Winston-Salem that has asked our firm to help hire an Accounts Receivable Deductions Specialist. The AR Deductions Specialist is responsible for researching and resolving customer chargebacks and disputes ...
Quality Engineer Specialist

1 week ago

Russell Tobin Winston-Salem, United States

· What are we looking for in our Quality Engineer Specialist? · The Information Technology team at Russell Tobin & Associates is supporting a top banking association and payments company that has an opening for a Quality Engineer Specialist. · Location: Winston-Salem, NC · Rat ...
Director, Client Services

1 week ago

The Clearing House Winston-Salem, United States

Position summary: · The Director, Client Services will oversee a team of Payment Specialists who serve as the face of TCH, providing clients a primary point of contact for payment system support needs, while simultaneously coordinating with the other operations teams to fulfill ...
IT Procurement Specialist

1 week ago

CRG Winston-Salem, United States

IT Procurement Specialist · Location: Winston Salem, NC (Hybrid) · Pay: $95,000-$115,000 · RESPONSIBILITIES · Develop and implement Agreements with suppliers to promote an environment of continuous improvement and innovation. · Ensure full cross-functional commitment to str ...
Payments Specialist

5 days ago

The Clearing House Winston-Salem, United States

Position summary: The Payments Operations Specialist provides support of the products and services offered by The Clearing House ensuring transactions are processed with the highest level of quality and in a timely manner. · The role requires working on a set schedule that ensur ...
IT Procurement Specialist

5 days ago

CRG Winston-Salem, United States

IT Procurement Specialist · Find out if this opportunity is a good fit by reading all of the information that follows below. · Location: Winston Salem, NC (Hybrid) · Pay: $95,000-$115,000 · RESPONSIBILITIES · Develop and implement Agreements with suppliers to promote an env ...
Mosquito Control Specialist

1 week ago

Mosquito Authority/Pest Authority - Winston-Salem Winston-Salem, United States

Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Bonus based on performance · Free uniforms · Operations Triad of North Carolina · Free Exercise Get Fit Work Outside · LOOKING TO HIRE HARDWORKING INDIVIDUALS TO START IN MARCH · As a Mosquito Control Specialis ...
Quality Engineer Specialist

1 week ago

Russell Tobin Winston-Salem, United States

· What are we looking for in our Quality Engineer Specialist? · The Information Technology team at Russell Tobin & Associates is supporting a top banking association and payments company that has an opening for a Quality Engineer Specialist. · Location: Winston-Salem, NC · Rat ...
respiratory therapist clinical specialist

1 week ago

UNC Health Care Chapel Hill, NC, United States

**Description** · Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · **Position qualifies for our Inpatient Respiratory Care Incentive Program, which includes a $ ...
EC Compliance Specialist

1 week ago

Chapel Hill-Carrboro City Schools Chapel Hill, United States

Position Type: · Exceptional Children · Date Posted: · 3/6/2024 · Location: · Lincoln Center · Date Available: · 03/06/2024 · Chapel Hill- Carrboro City Schools · Job Description · Job Title: Compliance Specialist - Exceptional Children · Salary Schedule: State Salary Sched ...
Respiratory Therapist Clinical Specialist

1 week ago

UNC Health Care Chapel Hill, United States

· Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Position qualifies for our inpatient Respiratory Care Incentive Program: · $15,000 commitment incentive with ...
Customer Service Specialist I

1 week ago

United Telephone Company Chapel Hill, United States

** United Communications** · ** Customer Service Specialist I** · Chapel Hill, TN 37034 · **JOB DESCRIPTION CUSTOMER SERVICE SPECIALIST** · **SUMMARY:** · United Communications **Customer Service Specialists (CSS)** are responsible for creating an outstanding experience for ...
Customer Experience Specialist

1 week ago

United Telephone Company Chapel Hill, United States

** United Communications** · ** Customer Experience Specialist** · Chapel Hill, TN 37034 · **JOB DESCRIPTION CUSTOMER EXPERIENCE SPECIALIST** · **SUMMARY:** · United Communications **Customer Experience Specialist** is responsible for creating an outstanding experience for n ...
ECMO Specialist

1 week ago

UNC Health Care Chapel Hill, United States

· Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · Under the direction of the Respiratory Therapy management and according to UNCH and departmental ...
Behavior Support Specialist

1 week ago

Chapel Hill-Carrboro City Schools Chapel Hill, United States

Position Type: · Exceptional Children · Date Posted: · 9/22/2023 · Location: · Lincoln Center · Date Available: · 09/22/2023 · Chapel Hill- Carrboro City Schools · Job Description · Job Title: Behavior Support Specialist · Salary Schedule: State Salary Schedule + Local Supp ...
Support Engineer

5 days ago

Diverse Lynx Buffalo Grove, United States

MUST have IIB, APIC & DataPower · Lead and direct day-to-day activities of 365x24x7 Operations team, including specialists from L2 and L3 Application Support · Lead team efforts to provide analysis and support for application issues. · Responsible for meeting Service Level Agreem ...
Production Lead

4 days ago

QPS Employment Group Buffalo Grove, United States

Position Title: · Production Lead · Wage: · $25.00/hour · Shift: · 1st · Hours: · 7:00am – 3:30pm · Are your skills not being fully utilized? Reach your maximum potential by working with QPS · QPS Employment Group has a great opportunity available for a Production Lead a ...