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    Sales/Marketing Support - Fargo, United States - Red River Commodities

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    Description
    Red River Commodities processes sunflowers and select other specialty crop agricultural products to create food ingredients.

    We contract directly with local growers to provide the freshest possible grains at the best possible prices and our processing facilities are in the heart of sunflower seed and grain-growing regions.

    Our team shares core values focused on family, pride, passion, and integrity. We work hard, play harder, embrace authenticity, and always support one another to achieve our goals.


    Introduction:
    We are seeking a dedicated and detail-oriented

    Sales Support Specialist

    to join our dynamic team.

    In this essential role, you will be the backbone of our sales operations, providing comprehensive administrative support to our sales staff and customers.

    Your contributions will directly enhance our sales processes, customer satisfaction, and overall business growth.

    If you are passionate about driving sales success through seamless support and enjoy working in a fast-paced environment, we invite you to apply.


    Job Responsibilities:

    Order processing:


    Accurately enter, confirm, and manage all sales orders and purchase orders via ERP system, with lot numbers and bin codes for tracking; Daily coordination with customers, production, warehouse, vendors, and logistics regarding timely fulfillment of orders; daily inventory monitoring.

    EDI orders and advanced shipment notice submissions as well as shipment tracking, routing orders, and managing late ship reporting.

    Order Management:
    Daily coordination with sales and warehouse employees to accurately update order changes

    Order Routings:
    Communication with logistics teams to coordinate shipping product from our vendors
    Accounts Receivable Statement tracking and communication for Sales Team
    Reconciliation/disputes of credits and deductions
    Support Grain Procurement with shipping and sales forecasting
    Inventory Tracking of outsourced items, customer drop-ships
    Learning and understanding ERP system for daily tasks
    Assist with new item set up and maintain Master Item Spec Sheet
    Work with customer specific systems for data entry and sales reporting
    Coordinate Trade Shows with Sales Team
    Assist Sales Team with customer presentation and meeting preparation
    Purchase marketing materials, brochures, signs, etc.
    Customer samples and UPS shipments
    Provide weekly sales reports
    Competitive shop tracking
    Other duties as assigned

    Job Requirements and Skills:
    3-5 years of customer service or sales support experience
    Ability to work independently on daily tasks and works well with team members in a fast-paced environment
    Highly organized, attention to detail, creative and reliable
    Tech savvy and quick learner
    Microsoft Office and Dynamics 365 experience preferred


    Benefits:
    Competitive pay
    On-demand pay available through Tapcheck
    Paid time off
    Paid Holidays
    Medical, dental & vision insurance
    Life insurance
    Short & long term disability insurance
    401k & company match
    Profit Sharing
    Ongoing job skills and learning opportunities.
    Employee Assistance Program

    Red River Commodities and its subsidiaries are an equal opportunity employer committed to diversity and inclusion in the workplace.

    We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This applies to all employment practices within our organization. Red River Commodities makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    #RRC24


    Compensation details:
    20-25 Hourly Wage

    PI596f85ec169f


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