- We are looking for an OIM Support engineer, who would be helping our production support team with Client interaction, Providing Technical Solutions, Task management, Technical support to team, implement Upgrade /enhancements, perform root cause analysis and implement operational/technical improvements.
- Excellent attention to detail and work load management, responsive to emails, pings.
- Attends daily meetings with the customer and has current knowledge of status of open items. Able to identify roadblocks.
- Excellent communication skills both written and oral with ability to directly and clearly articulate technical issues and impact to business.
- Must be comfortable estimating timelines for resolution and then making sure dates are met.
- Hands-on experience supporting OIM 12c in a mature production environment that is used for traditional A/C/D with heavy focus on recertification cycles.
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OIM Support Analyst - Austin, United States - ApTask
Description
Position Title: OIM Support Analyst
Job Location: Austin, TX or Phoenix, AZ (Onsite)
Job Type: FTE
JOB DESCRIPTION: