Appeals Support Analyst - Austin, United States - Experian

Experian

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Full-time

Employee Status:
Regular

Role Type:
Hub

Job Posting - Salary Range: $42,098 - $72,969

Department:
Customer Service

Flexible Time Off: 15 Days

Schedule:
Full Time

Shift:
Day Shift

Company Description:

Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by purpose and want to make a difference.

We strive to have a diverse group of people and minds who are:
_
-
_ O__

PEN:
_**_Have a growth mindset and collaborate often with others to make things happen_
-
_ N__

IMBLE:
_**_Always embracing change and pushing the envelope on innovative ways to solve problems_
-
_ E__

FFECTIVE:
_**_Accountable to themselves and to others_

The PARS Support Analyst is responsible to provide clerical and other support type services to the PARS team. The support services contribute to Client satisfaction, Return on Investment (ROI) and overall PARS success. Occasional travel may be necessary.

Essential Functions:

Provide support for appeals and projects within the PARS team
Retrieve mail from US Post Office, open, sort and document correspondence/mail received from insurance payers as related to appeal activity
Prepare incoming mail/correspondence for scanning & retention.
Identify and distribute all mail needing immediate attention
Prepare outgoing appeal letters. This includes printing, sorting letters, placing in envelopes, metering and delivering for mail pick up
Retrieve & distribute incoming faxes
Retrieve & save medical records required in the appeals process for access by remote PARS staff
Perform other appeal related duties as needed

Qualifications:

Experience:

-
Minimum 2 years' experience in healthcare required. Experience in an administrative environment a plus.

Skills:

Strong organizational skills
Strong attention to detail & accuracy required
Works well in a teamoriented structure to achieve goals
Strong communication and interpersonal skills
Independent problem solving and selfdirection are critical.

Abilities:

Advanced PC skills, with proficiency in utilizing Microsoft office products (Word, EXCEL, and Outlook
Ability to work effectively with team and management
Ability to embrace change and be flexible
Ability to work in fast paced environment, handle multiple priorities & take initiative

Education:

Some college preferred and equivalent experience.

Additional Information:

Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.

We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

All your information will be kept confidential according to EEO guidelines. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. _
The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies._
EOE including Disability/Veterans_