- Comply with all hotel policies and standard operation procedures of the Hotel and its management company
- Work together with the Front Office Manager and Chief Engineer to maintain constant communications and status of all rooms
- Assist in policies designed to ensure the highest level of guest services according to the standards set forth by The Palms Hotel and Spa.
- Oversee the inspection of guest rooms and public areas to ensure cleanliness and standards have been adhered to
- Ensure all arrivals rooms have been inspected and any discrepancies have been corrected
- Maintain constant communication with housekeepers regarding the status of rooms. Ex. Privacy signs early check-outs and late departures
- Ensure AM Report (inspection of all vacant rooms) is performed by 11:00 AM and communicated to the Front Office
- Ensure vacant and clean rooms are continuously given to the Front Office or input in computer for early arrivals
- Reconcile and resolve Housekeeping and Front Office room status in the computer on or by 5:00 PM
- Perform duties of housekeeping and laundry positions as necessary
- Attend all meetings related to Housekeeping and laundry
- Adhere to all fire, safety, and security procedures according to hotel policy
- Maintain the highest level of customer service and guest satisfaction according to the standards set forth by The Palms Hotel and Spa
- Ensure compliance with health and sanitation policies in all areas
- Adhere to all fire, safety, and security procedures according to hotel policy
- Adhere to all sustainability guidelines as per the Inspired by Nature Program.
- The ability to work well in a team environment
- Strong leadership skills
- Committed to service, quality and cleanliness
- Excellent communication skills. Proficient in the English language (written and verbal); a second language is an asset
- Experience working in high-pressure, fast-paced environments
- Ability to handle a multitude of tasks in an intense, ever-changing environment
- Basic computer skills
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Maintain a professional appearance and manner at all times
- Effective verbal and written communication skills to be able to participate in discussions, read and write reports
- Prior supervisory experience is preferred
- Must be able to stand for extended periods of time
- Attention to detail and skilled organization
- Ability to work effectively in a multi-cultural team environment
- Show genuine care for all co-workers and guest(s)
- Able to project in a professional manner at all times
- Standing
- Walking most of the time
- Reach, bend and stoop
- Ability to push/pull 75 pounds
- Ability to climb stairs and use balance
- Ability to work in the heat
- Able to lift unassisted 30-60 lbs
- Exposure to chemicals that must be handled properly to ensure the safety of the team member
- There may be regular exposure to mild discomfort from factors such as dust, odors, extreme temperature, inclement weather, noise, or lights
-
Housekeeping Supervisor
2 weeks ago
Mondrian South Beach Miami Beach, United StatesAs a Housekeeping Supervisor, you will be responsible for supervising and coordinating the activities of the housekeeping staff, ensuring that all rooms and public areas are cleaned and maintained according to established standards. · **Responsibilities**: · - Supervise, train, a ...
-
Housekeeping Supervisor
5 days ago
Holiday Inn Port Of Miami Miami, United StatesJob Summary: · The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary traini ...
-
Housekeeping Supervisor
4 days ago
Grand Beach Hotel Bay Harbor Bay Harbor Islands, United StatesAssists the Executive Housekeeper with the management of the housekeeping department. Guides staff in maintaining the highest levels of cleanliness and quality service, exceeding guest expectations and hotel standards in a friendly, professional manner. Additional responsibilitie ...
-
Housekeeping Supervisor
2 weeks ago
Trump International Beach Resort Sunny Isles Beach, United States**SUMMARY** · Manages the housekeeping operation of the hotel to ensure product quality standards are met and hotel guest rooms, public spaces, and all other areas of the hotel are clean and well maintained. · **ESSENTIAL DUTIES AND RESPONSIBILITIES** · - Direct involvement with ...
-
Housekeeping Supervisor
1 week ago
Trump International Beach Resort Sunny Isles Beach, United States**JOB TITLE: Universal Operations Supervisor** · **Division**:Rooms Division **Reports to**:Rooms Division Manager · **Summary** · This position will supervise and will assist the Rooms Division manager and Operations Managers to lead hotel operations including housekeeping and f ...
-
Supervisor-Housekeeping
1 week ago
Trump Miami Resort Management LLC Miami, United StatesJob Description · Job DescriptionPOSITION PURPOSE: · Responsibilities include supervising, training and inspecting the performance of assigned Room Attendants, Turndown Attendants, and Housemen, ensuring that all procedures are completed to the Trump National Doral Miami standard ...
-
Housekeeping Supervisor
4 days ago
Four Seasons Hotels and Resorts Miami Beach, United States Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Housekeeping Supervisor
1 day ago
Dua Hotel, Autograph Collection by Marriott Miami, United States Full timeJob Summary · The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary trainin ...
-
Cleve Housekeeping Supervisor
1 week ago
Clevelander Ocean LP Miami Beach, United StatesJob Description · Job DescriptionSummary: · Ensures that the guest room quality standards are met by the Guest Room Attendants. · Duties and Responsibilities: · Inspects all vacant and clean rooms and communicates the release of rooms back into inventory · Inspects all stay over ...
-
Housekeeping Supervisor- Free Parking
2 weeks ago
The Palms Hotel & Spa Miami Beach, United StatesBACKGROUND · The Palms Hotel & Spa is a AAA 4-Diamond rated resort and one of Miami Beachs top award-winning independent beach resorts. Our beachfront property features 251 luxuriously appointed guestrooms and suites, an extensive tropical garden and pool area, spacious beach con ...
-
Housekeeping Aid Supervisor
2 weeks ago
Veterans Health Administration Miami, United States Full timeThe employee supervises, plans, directs and administers custodial, janitorial, housekeeping and sanitation activities as well as provides housekeeping coverage for one or more assignments necessary to complete the job. Is responsible for the direct supervision of Housekeeping Aid ...
-
Housekeeping Supervisor
2 weeks ago
Sheraton Suites Cypress Creek Fort Lauderdale, United StatesJob Description · Job DescriptionOur hotel has an exciting opportunity to join our team as a housekeeping supervisor. Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, and attractive conditions ...
-
Housekeeping Supervisor
1 week ago
Day Star Inc Fort Lauderdale, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive wages · Career Growth Opportunities · Fun and Energetic Environment · Paid Time Off · Job Summary · We are looking for a professional Housekeeping Supervisor to join our team at our small Christian Science Nursing Facilit ...
-
Housekeeping Supervisor
1 week ago
Sheraton Suites Cypress Creek Fort Lauderdale, United StatesJob Description · Job DescriptionThe Sheraton Suites Cypress Creek has an exciting opportunity to join our team as a housekeeping supervisor. Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, a ...
-
Housekeeping Supervisor
1 week ago
Sheraton Suites Cypress Creek Fort Lauderdale, United StatesThe Sheraton Suites Cypress Creek has an exciting opportunity to join our team as a housekeeping supervisor. Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, and attractive conditions of the e ...
-
Housekeeping Supervisor
2 weeks ago
Sheraton Suites Cypress Creek Fort Lauderdale, United StatesOur hotel has an exciting opportunity to join our team as a housekeeping supervisor. Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, and attractive conditions of the establishment in accordan ...
-
Environmental Equipment Operator
2 weeks ago
Jackson Health System Miami, United States**Description** · **Position Summary** · Environmental Equipment Operator performs manual work involving more difficult housekeeping tasks on an assigned shift in the hospital. Employees in this classification perform heavy manual work involving a variety of housekeeping tasks. · ...
-
Retail Shop Associates, South Beach
1 week ago
Equinox Miami Beach, United States**Company Description** OUR STORY** · Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that defi ...
-
Front Desk Supervisor
2 weeks ago
DoubleTree by Hilton Miami Arpt Convention Ctr Miami, United States**BLURB & BENEFITS** · **Job Summary**:The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and oc ...
-
House Attendant
2 days ago
Moxy Miami South Beach Miami Beach, United StatesOverview: · **Opportunity: House Person** · Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. · **Your Growth Path** · Housekeeping Supervisor/Guest Service Agent - Executive Housekeeper or Front Office Manager ...
Housekeeping Supervisor - Miami Beach, United States - The Palms Hotel & Spa
Description
ABOUT US:
The Palms Hotel & Spa is a AAA 4-Diamond rated resort and one of Miami Beach's top award-winning independent beach resorts. Our beachfront property features 251 luxuriously appointed guestrooms and suites, an extensive tropical garden and pool area, a spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space for social and corporate events. The Restaurant at The Palms delivers all-natural dining at its finest, with a global menu of locally and sustainably sourced ingredients at the core of its philosophy. The Palms Spa, an AVEDA lifestyle spa, features holistic treatments influenced by ancient Ayurvedic philosophy designed to deliver a highly personalized experience.
A member of Preferred Hotels & Resorts, The Palms Hotel & Spa has been independently owned and operated by a European family for over 25 years. Known as Miami Beach's premier destination for wellness and relaxation, a forerunner in green hotel operations, an expert in wedding services, and an authority in healthful eating and all-natural spa services, our hotel has won many accolades and awards. Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of our family
JOB SUMMARY:
The Housekeeping Supervisor supervises the housekeeping staff and inspects hotel guestrooms, bathrooms, corridors, and the lobby. Responsibilities include training, planning, assigning, and directing staff and addressing and resolving guest complaints.
MAIN DUTIES & RESPONSIBILITIES:
OTHER DUTIES & RESPONSIBILITIES:
QUALIFICATIONS
Knowledge, Skills, and Abilities Required:
Education/Certifications
High School diploma or equivalent work experience
WORK CONDITIONS & PHYSICAL DEMANDS:
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts, or working conditions associated with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail.
The hotel operates seven days a week, 24 hours a day. We may find it necessary to schedule shifts according to our business volume. You must be willing and available to fulfill changing operational demands.
All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
