- Devise and establish facility's quality procedures, standards and specifications to ensure that manufacturing or production processes meet industry standards
- Reviewing customer requirements and making sure they are met
- Review, disposition and address customer claims, including customer facing communication
- Support and facilitate approve, monitor and follow up of External suppliers alongside Supply chain team members
- Drive continuous improvement in waste reduction and efficiency improvements by facilitating cross-functional specific issue and trend data review discussions and providing suggestions and support for improvements
- Drive improvement through direct project ownership
- Defining and refining procedures in conjunction with operating staff
- Manage document control process
- Develop performance monitoring process and metrics
- Monitoring performance by gathering relevant data and producing statistical reports
- Lead weekly and monthly Quality review processes
- Mentor direct reports as well as other leaders in use of problem solving and improvement tools (RCA, Kaizen, A3, LPA, Control Plan, Standard Work, FAI)
- Making sure the company is working as effectively as possible to keep up with competitors
- Lead a team of Quality engineers and technicians
- Provide Change Management support for process and product testing and changes, including being site representative in Global Change Review processs
- Mentor goal setting based on performance for direct reports and Quality metrics
- Support Production needs during times of sparse supervisory coverage
- Lead facility tours as needed
- Support New hire onboarding process
- Basic quality system knowledge (Document Controls, process audits, SPC, Sampling plans)
- Demonstrated use of Quality / Six Sigma tools
- Strong Lean advocate, highly comfortable with Lean Systems, Lean Management and Standard Work
- Bachelor's degree required, preferably in the Engineering field (or Associate Degree plus 4 years practical experience)
- Six Sigma or Lean GB certification highly desired
- Certified Quality Manager (CQM) or Certified Quality Auditor/Engineer certification from ASQ desired
- Minimum of 4 years' experience Leading a Quality Management System and/or Team
- Experience operating in a QMS environment, preferably with experience in the implementation stages
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Quality Manager - Marshfield, United States - Masonite International
Description
We heard you knockThe Quality Manager is responsible for overall development, implementation, and maintenance of the facility's Quality Management System (QMS).
Responsibilities
We Help People Walk Through Walls
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