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Hudson

    General Motors Service Advisor - Hudson, United States - Castriota Chevrolet Inc

    Castriota Chevrolet Inc
    Castriota Chevrolet Inc Hudson, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Service Advisor Job Description

    Job Overview

    Castriota Chevrolet is seeking a talented, professional Assistant Service Manager General Motors experience is a must. This is an opportunity to manage your own pay check while making people happy.

    The Service Advisor position is a key employee in this organization and we need a rock star If you like people and are a happy individual, this is the spot for you. The sky is the limit $$$ depending on your experience and performance. This position pays a salary plus commission. Benefits. Vaca. Etc.

    Responsibilities for Service Advisor

    • Greet customers and offer excellent customer service from intake to release of their vehicles
    • Translate customer-reported problems to actionable work orders for technicians to complete
    • Ensure that automotive work provided to customers meets company quality standards
    • Invoice and collect payment from customers for services rendered
    • Handle and resolve customer complaints regarding services
    • Maintain customer records and enter data into computer databases

    Qualifications for Service Advisor

    • Working knowledge and experience of General Motors products, repairs and parts
    • Secondary education in the automotive field or equivalent work experience
    • Strong communication skills and the ability to translate customer needs to workable technician orders
    • Basic knowledge of computer programs including word processing and database tools
    • Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
    • Exceptional customer service skills based on experience
    • Continuing education and knowledge acquisition on the function and repair of newer vehicles
    • Basic mathematics skills to prepare and process bills and customer payment
    • Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge
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