Case Manager - Troy, United States - United Community Family Services-Chaldean American Ladies of Charity

United Community Family Services-Chaldean American Ladies of Charity Troy, United States

2 weeks ago

Description

CASE MANAGER

Organizational Overview: United Community Family Services (UCFS) is a community-based, community led organization serving families and individuals living at or below the ALICE Threshold, primarily refugees and immigrants. UCFS provides wrap-around services to empower our clients to reach long-term independence with dignity. For more information on programs and services provided, please visit our website.

Position Overview: United Community Family Services looking for a multi-lingual Case Manager to join our team and assist clients with accessing supportive services and reaching their goals. The Case Manager will be supporting the agency and a variety of our programs, mainly the grant-funded Sustainable Steps Program to assist clients with reaching self-sufficiency with dignity.

Responsibilities:

Responsible for multiple grant programs with wrap-around services.

Documents all contacts and services in client case files and maintains case note logs.

Tracks client progress and provides follow-up assistance throughout service delivery.

Acquires, retains and coordinates with enrolled clients for programs and services.

Provides administrative assistance and coordination to support programs and agency as needed

Using various software, including Microsoft office, salesforce, MiBridges, L2F and other internal agency systems.

Strong organizational and time management and case management follow-up skills are required.

Qualifications:

Bachelor's degree preferred

Candidate MUST be bilingual (English/Arabic) with strong interpersonal, written, and oral communication skills, as well as proficient in computer skills.

Ability to effectively interact with individuals from diverse cultures and ethnicities

Ability to work well independently and as part of a team

This is a full-time, non-exempt position.

What we offer:

Competitive salary commensurate with experience. ($21/hr-$25/hr)

Health insurance policy

Simple IRA match

Paid holidays, vacation, and personal time off

Flexible work environment prioritizing work-life balance

Learning work environment with hands-on training, professional development opportunities, and support for continues learning opportunities.

An opportunity to grow and develop with a growing organization

A dynamic and collaborative work environment dedicated to making a positive impact on our community.

Details:

Full-time position (40 hours/week)

M-F 9-5 with flexibility as needed

In-person at office in Troy, MI

TO APPLY

For consideration, all applicants must apply and submit their resume via email to Arjan Kallou at akallou@

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