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    Case Manager - Troy, United States - United Community Family Services-Chaldean American Ladies of Charity

    United Community Family Services-Chaldean American Ladies of Charity
    United Community Family Services-Chaldean American Ladies of Charity Troy, United States

    3 weeks ago

    Default job background
    Non-profit / Volunteering
    Description

    CASE MANAGER

    Organizational Overview: United Community Family Services (UCFS) is a community-based, community led organization serving families and individuals living at or below the ALICE Threshold, primarily refugees and immigrants. UCFS provides wrap-around services to empower our clients to reach long-term independence with dignity. For more information on programs and services provided, please visit our website.

    Position Overview: United Community Family Services looking for a multi-lingual Case Manager to join our team and assist clients with accessing supportive services and reaching their goals. The Case Manager will be supporting the agency and a variety of our programs, mainly the grant-funded Sustainable Steps Program to assist clients with reaching self-sufficiency with dignity.

    Responsibilities:

    · Responsible for multiple grant programs with wrap-around services.

    · Documents all contacts and services in client case files and maintains case note logs.

    · Tracks client progress and provides follow-up assistance throughout service delivery.

    · Acquires, retains and coordinates with enrolled clients for programs and services.

    · Provides administrative assistance and coordination to support programs and agency as needed

    · Using various software, including Microsoft office, salesforce, MiBridges, L2F and other internal agency systems.

    · Strong organizational and time management and case management follow-up skills are required.

    Qualifications:

    · Bachelor's degree preferred

    · Candidate MUST be bilingual (English/Arabic) with strong interpersonal, written, and oral communication skills, as well as proficient in computer skills.

    · Ability to effectively interact with individuals from diverse cultures and ethnicities

    · Ability to work well independently and as part of a team

    · This is a full-time, non-exempt position.

    What we offer:

    · Competitive salary commensurate with experience. ($21/hr-$25/hr)

    · Health insurance policy

    · Simple IRA match

    · Paid holidays, vacation, and personal time off

    · Flexible work environment prioritizing work-life balance

    · Learning work environment with hands-on training, professional development opportunities, and support for continues learning opportunities.

    · An opportunity to grow and develop with a growing organization

    · A dynamic and collaborative work environment dedicated to making a positive impact on our community.

    Details:

    · Full-time position (40 hours/week)

    · M-F 9-5 with flexibility as needed

    · In-person at office in Troy, MI

    TO APPLY

    For consideration, all applicants must apply and submit their resume via email to Arjan Kallou at

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